Opportunity
CanadaBuys #BPM026077
HPE Synergy ISS Hardware Maintenance and Support Renewal for DND
Posted
June 05, 2026
Respond By
June 15, 2026
Identifier
BPM026077
NAICS
811212, 811219
This opportunity is for the renewal of hardware maintenance and support services for HPE Synergy ISS infrastructure used by the Department of National Defence, managed by Shared Services Canada. - Government Buyer: - Shared Services Canada (SSC), Enterprise IT Procurement Operations, Data Centre Services Team, on behalf of the Department of National Defence (DND) - OEM Highlight: - Hewlett Packard Enterprise (HPE) is the specified and required OEM for all hardware and support services - Vendors: - Only HPE and authorized HPE service providers are eligible due to OEM-specific requirements - Products/Services Requested: - HPE Tech Care Essential with Comprehensive Defective Material Retention (wCDMR) for a range of HPE Synergy hardware components - HPE VC SE 100Gb F32 Module (867796-B21): 1 unit - HPE SY 480 Gen10 CTO Component Model (871940-B21): 1 unit - HPE Synergy Composer2 Appliance (872957-B21): 1 unit - HPE Synergy 12000 CTO Frame 10x Fan (P06011-B21): 1 unit - HPE TPM 2.0 Gen10 Kit (864279-B21): 6 units - HPE 96W Smart Storage Li-ion Battery 260mm Kit (P01367-B21): 6 units - HPE Smart Array P204i-c SR Gen10 Controller (804424-B21): 1 unit - HPE SY 480 NVIDIA Tesla P6 Multi MXM Option (880709-B21): 1 unit - HPE SY 480 Gen10 Multi MXM FIO Expansion Module (872627-B21): 1 unit - HPE Synergy 6820C 25/50Gb CNA (P02054-B21): 1 unit - HPE SY480 Gen10 Xeon-G 6248R FIO Kit (P23593-L21): 1 unit - HPE SY480 Gen10 Xeon-G 6248R Kit (P23593-B21): 1 unit - HPE SY 64GB 2Rx4 PC4-2933Y-R Smart Kit (P28217-B21): 1 unit - HPE 240GB SATA RI SFF SC 5300P SSD (P19935-B21): 1 unit - All services include defective material retention, replacement parts, onsite support, and technical guidance at the Essential Service Level - Unique/Notable Requirements: - All maintenance and support must be provided at the HPE Essential Service Level with onsite support in Ottawa, Ontario - Only HPE-authorized support is acceptable; no third-party maintenance - The contract will be awarded to the lowest responsive bidder - No trade agreements apply to this solicitation
Description
This solicitation is for the purchase of HPE Synergy ISS Hardware Maintenance and Support renewal for the Department of National Defence. The contract will provide maintenance and support services for specified HPE Synergy hardware components, with delivery to a location in Ottawa, Ontario. Bidders must comply with all solicitation requirements and submit pricing according to the provided list of deliverables and pricing. The contract will be awarded to the responsive bid with the lowest evaluated subtotal price. The procurement method is competitive open bidding, and the contract will be used by Shared Services Canada to provide shared services to its clients.