CanadaBuys #BPM025473/34058

Government of Canada Managed Backup and Recovery Software – Industry Feedback Summary

Shared Services Canada (SSC), part of the Government of Canada, is seeking industry feedback for a Managed Back Up and Recovery Software procurement initiative. - Government Buyer: - Agency: Government of Canada - Sub-agency: Shared Services Canada (SSC) / Services partags Canada (SPC) - Office: Procurement - OEMs and Vendors: - No specific OEMs or product brands are named in the summary or attachments - Nine vendors responded to the Request for Information - Products/Services Requested: - Managed Back Up and Recovery Software Solution - Features required: - Open standards and vendor-neutral architectures - Ransomware detection and mitigation - Centralized governance and policy management - Flexible licensing models - Interoperability with x86 hardware and generic storage - Automation for data protection and recovery objectives - Support for remote and critical office backups - Robust support structures - Unique or Notable Requirements: - Accessibility compliance (WCAG 2.1 AA, EN 301 549, CAN/ASC-1.1:2024) - Environmental sustainability (science-based GHG reduction targets, Paris Agreement alignment, SBTi membership) - Indigenous economic participation (subcontracting, professional services, capacity-building partnerships) - Emphasis on innovation, transparency, and equitable opportunities - Recommendations for outcome-focused requirements, centralized policy governance, and continuous training

Description

Shared Services Canada (SSC) is conducting a procurement process for Government of Canada Managed Back Up and Recovery Software. This What We Heard report summarizes feedback from industry stakeholders following a Request for Information that closed on April 7, 2026. The report highlights vendor recommendations on open standards, ransomware detection, centralized governance, and socio-economic considerations including Indigenous participation and environmental sustainability. The procurement aims to foster innovation, transparency, and equitable opportunities while ensuring interoperability, automation, and cost governance.

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