California eProcure #10848269

CDCR Solicits Secure Pager System for Inmate Communication at Corcoran State Prison

The California Department of Corrections and Rehabilitation (CDCR) is seeking a secure pager system to improve communication with incarcerated individuals, especially those who are Deaf or Hard of Hearing, at Corcoran State Prison. - Government Buyer: - California Department of Corrections and Rehabilitation (CDCR), Division of Adult Institutions, CA State Prison Corcoran - Products and Quantities: - 100 pager watches in wristwatch format, tamper-resistant, water resistant, with sealed rechargeable batteries - 32 transmitters for the paging system - Device chargers and individual charging stations - Tracking system software for message auditing and reporting - Training materials in accessible formats (including ASL and print) - Services Requested: - Up to 4 on-site training sessions for staff and incarcerated persons - 1-year manufacturer's warranty for all equipment - 1-year technical support, including 24/7 help desk, remote assistance, and rapid repair/replacement (2-3 business days) - Unique/Notable Requirements: - Paging devices must operate on a closed, proprietary radio frequency network (no internet or cellular connectivity) - Devices must be tamper-resistant, tamper-evident, and have strong vibration and visual alerts - System must support real-time, alphanumeric messaging to individuals or groups - Tracking/audit system must maintain message history and export reports (XLSX/PDF) - All equipment must be new, delivered within 45 days of order, and include all shipping costs (FOB Destination) - Training must be accessible, including American Sign Language (ASL) and print guides - No specific OEMs or vendors are named in the solicitation, but the requirements suggest specialized manufacturers of secure, institutional paging systems.

Description

This solicitation is issued by the California Department of Corrections and Rehabilitation (CDCR) to acquire pager systems to support communication needs within the department. The procurement includes paging devices with specific technical and security requirements, a tracking system, training for staff and incarcerated persons, and technical assistance. The devices must be tamper-resistant, use a closed proprietary radio frequency network, and provide real-time alphanumeric messaging. Training and technical support are also required to ensure effective deployment and use of the system.

View original listing