SAM #36C24126Q0569

Grounds Maintenance and Snow/Ice Removal Services for West Haven VA Medical Center

This opportunity is for comprehensive grounds maintenance and snow/ice removal services at the West Haven VA Medical Center, managed by the Department of Veterans Affairs, Network Contracting Office 1 (NCO 1). - Government Buyer: - Department of Veterans Affairs, VA Connecticut Healthcare System, Network Contracting Office 1 (NCO 1) - Scope of Services: - Annual grounds maintenance covering approximately 30 acres, including mowing, edging, trimming, fall leaf removal, and repair of damaged grounds - Comprehensive snow and ice removal from all campus roads, parking lots, garages, sidewalks, steps, ramps, and entrances - Bi-annual storm drain cleaning and maintenance, including debris removal, inspection, hydro jetting, and proper waste disposal - Emergency response and snow relocation as needed - Contractor Requirements: - Must provide all necessary equipment, materials, and personnel - Must be located within 200 miles of the facility and able to respond within 2 hours - 24/7 response capability required during the contract period - Use of only approved, environmentally friendly de-icing products - Mandatory pre-bid site visit - Compliance with VA and federal safety and records management standards - No specific OEMs or vendors are named; all products for snow removal and de-icing must be provided by the contractor and approved by the Contracting Officer's Representative (COR) - Contract Structure: - Firm-fixed price contract - Base year with four annual option years - Set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) - Notable Requirements: - All services must be performed at both West Haven and Newington campuses as specified - Contractor responsible for proper disposal of all waste materials

Description

VA Connecticut Healthcare System West Haven VAMC Ground Maintenance Page 2 of 2 Combined Synopsis Solicitation West Haven VAMC Grounds Maintenance (i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. (ii) The solicitation number is 36C24126Q0569 and the solicitation is issued as a request for quotation (RFQ). (iii) A statement that the solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2026-01. (iv) This requirement is being issued as a SDVOSB set-aside. The associated NAICS 561730 and small business size standard is $25.0 million. (v) The Government intends to award a firm-fixed price award for Grounds Maintenance at the West Haven VAMC. Please see the attached Performance Work Statement for full requirement details. Please complete the Price Schedule below and submit with the quote submission. (vi) The Contractor shall provide all resources necessary to provide Ground Maintenance IAW the attached (Performance Work Statement). Please see the attached PWS for full requirement details. (vii) The Place of Performance is West Haven and Newington as described per the (Performance Work Statement). (viii) Provision at 52.212-1, Instructions to Offerors -- Commercial, applies to this acquisition in addition to the following addenda s to the provision: 52.252-1 Solicitation Provisions Incorporated by Reference (FEB 1998); 52.204-7 System for Award Management (OCT 2018); 52.204-16 Commercial and Government Entity Code Reporting (JUL 2016); 52.217-5 Evaluation of Options (JUL 1990); 852.252-70 Solicitation Provisions or Clauses Incorporated by Reference (JAN 2008) (ix) Provision at 52.212-2, Evaluation -- Commercial Items, applies to this requirement. Site Visit: 06/11/2026 at 10:00 am Submission of Quotes: Quotes shall be received on or before the date and time specified in Section (xv) of this solicitation. Note: Offers received after the due date and time shall not be considered. Offerors shall submit their quotes electronically via email to sheena.carlyle@va.gov. Questions: Questions shall be submitted to the Contracting Officer in writing via e-mail. Oral questions are not acceptable due to the possibility of misunderstanding or misinterpretation. The cut-off date and time for receipt of questions is June 12 2026 by 12:00 PM EST. Questions received after this date and time may not be answered. Questions shall be answered in a formal amendment to the solicitation so all interested parties can see the answers. Quote Format: The submission should be clearly indexed and logically assembled in order of the evaluation criteria below. All pages of the quote shall be appropriately numbered and identified by the complete company name, date and solicitation number in the header and/or footer. Evaluation Process: Award shall be made to the best value, as determined to be the most beneficial to the Government. Please read each section below carefully for the submittals and information required as part of the evaluation. Failure to provide the requested information below shall be considered non-compliant and your quote could be removed from the evaluation process. Offeror quotes shall be evaluated under FAR Part 13.106-2(b) -- Evaluation of Quotations or Offers. Therefore, the Government is not obligated to determine a competitive range, conduct discussions with all contractors, solicit final revised quotes, and use other techniques associated with FAR Part 15. The Government shall award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation shall be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers: Price (Follow these instructions): Offeror shall complete Attachment 1 - Price Schedule, with offerors proposed contract line item prices inserted in appropriate spaces. Past Performance: Offeror shall utilize Attachment 2 Past Performance Worksheet to provide at least one (1) but no more than (3) references of work, similar in scope and size with the requirement detailed in the (Performance Work Statement). References may be checked by the Contracting Officer to ensure your company is capable of performing the Statement of Work. The Government also reserves the right to obtain information for use in the evaluation of past performance from any and all sources. Technical: The offeror's quote shall be evaluated to determine if the organization has the experience and capabilities to provide the requested services IAW the (Performance Work Statement). The Contractor shall demonstrate their corporate experience and approach to meet all requirements stated in the (Performance Work Statement). The Contractor shall demonstrate that their technicians meet the qualification standards stated in the (Performance Work Statement). If you are planning to sub-contract some or all of this work, please provide the name and address(s) of all subcontractor(s) (if applicable) and a description of their planned subcontracting effort. SAM: Interested parties shall be registered in System for Award Management (SAM) as prescribed in FAR Clause 52.232-33. SAM information can be obtained by accessing the internet at www.sam.gov or by calling 1-866-606-8220. Interested parties not registered in SAM in sufficient time to meet the VA's requirement will be ineligible to receive a government contract. This determination will be at the discretion of the Contracting Officer. VISTA: The VA utilizes VISTA to issue a purchase order and liquidate invoices. Failure to register in VISTA may result in exclusion from the issuance of a VA contract. This determination will be at the discretion of the Contracting Officer. Interested parties with no prior VA contracts can request a Form 10091 at any time. (x) Please include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications -- Commercial Items, with your offer via the SAM.gov website or a written copy. (xi) Clause 52.212-4, Contract Terms and Conditions -- Commercial Items (OCT 2018), applies to this acquisition in addition to the following addenda s to the clause: 52.204-16 Commercial and Government Entity Code Maintenance (JUL 2016); 52.219-6 Notice of Total Small Business Set-Aside; 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (DEC 2013); 852.203-70 Commercial Advertising (MAY 2008); 852.232-72 Electronic Submission of Payment Requests (NOV 2018) Subcontracting Commitments - Monitoring and Compliance This solicitation includes VAAR 852.215-70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors, and VAAR 852.215-71, Evaluation Factor Commitments. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing contractor compliance with the subcontracting commitments incorporated into the Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting commitments. (xii) Clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes Or Executive Orders -- Commercial Items, applies to this acquisition and in addition to the following FAR clauses cited, which are also applicable to the acquisition: 52.204-10, 52.209-6, 52.219-6, 52.219-28, 52.222-3, 52.222-21, 52.222-26, 52.222-36, 52.222-50, 52.223-18, 52.232-33, 52.222-41, 52.222-43 (Wage Determination Applicable (Manchester 2015-4019 Rev 23 posted on beta.sam.gov) (xiii) All contract requirement(s) and/or terms and conditions are stated above. (xiv) The Defense Priorities and Allocations System (DPAS) and assigned rating are not applicable to this requirement. (xv) RFQ responses are due June 16 2026 by 10:00 AM EST. RFQ responses must be submitted via email to: sheena.carlyle@va.gov. Hand deliveries shall not be accepted. (xvi) The POC of this solicitation is sheena.carlyle@va.gov ATTACHMENT 1 PRICE SCHEDULE ITEM NUMBERDESCRIPTION OF SUPPLIES/SERVICESQUANTITYUNITUNIT PRICEAMOUNT BaseWest Haven Ground Maintenance1.00YR_________________________________ GRAND TOTAL: _______________ ATTACHMENT 2 PAST PERFORMANCE WORKSHEET Name of Contracting Activity, Government Agency, Commercial Firm or other Organization: Contracting Activity Address: Contract Number: Date of Contract Award: Beginning Date of Contract: Completion Date of Contract: Contract Value: Type of Contract: Technical Point of Contact: Contracting Point of Contact: Name: Title: Address: Telephone: Email: Place of Performance: Description of Work (Use a continuation sheet if necessary): List any commendations or awards received: List of Major Subcontractors: ATTACHMENT 3 STATEMENT OF WORK WEST HAVEN GROUNDS MAINTENANCE VA CONNECTICUT HEALTHCARE SYSTEM (VACHS) VA MEDICAL CENTER WEST HAVEN 950 Campbell Avenue West Haven, CT 06516 BACKGROUND VA Connecticut Healthcare System requires annual services for grounds maintenance, snow and ice removal, hauling, and treatment services at the West Haven VA Medical Center. JUSTIFICATION Services are required to support active Medical Center access and operations 24-hour access 7 days a week for veterans and staff. PLACE OF PERFORMANCE The place of performance for this contract is VA Connecticut Healthcare System, West Haven VA Medical Center located at 950 Campbell Avenue; West Haven, CT 06516 PERIOD OF PERFORMANCE Base contract period shall be 07/01/2026 - 06/30/2027. The contract will also contain provision for four (4) annual option years: Option Year 1: 07/01/2027 - 06/30/2028 Option Year 2: 07/01/2028 - 06/30/2029 Option Year 3: 07/01/2029 - 06/30/2030 Option Year 4: 07/01/2030 - 06/30/2031 QUALIFICATIONS To be considered eligible for consideration, potential bidders shall have a field service representative located within 200 miles of, and a minimum response time of 2 hours to, the West Haven Campus of the VA Connecticut Healthcare System and have proper equipment, materials, and support to provide services. Bidders shall provide upon request, documentation of certification/training on the specific equipment under the terms of this contract. The Contracting Officer (CO) and/or Contracting Officer s Representative (COR) specifically reserve the right to reject any of the Service Provider s personnel and refuse them permission to work on the equipment outlined herein, based upon credentials provided. Mandatory Pre-Bid Site Visit Interested bidders shall participate in a mandatory pre-bid site visit and walk through at the VA Medical Center West Haven located at 950 Campbell Avenue; West Haven, CT 06516 at 10:00 a.m. on June 11, 2026. Bidders shall meet at Building 15 in the Facilities Management Service conference room to complete a sign-in sheet that will be submitted to the VA Contracting Officer. A temporary badge will be required upon arrival to Building 15. A valid Driver's License (any state) is required to obtain a temporary badge. VA Connecticut Healthcare System Facilities Management Maintenance Staff will escort an on campus walk through of all parking lot areas, drives, bays, salt shed storage, snow piling location(s) and any adjacent and/or ancillary spaces. Specific questions shall be directed to the VA Contracting Officer for a response. Description of Services Perform Snow/Ice Removal Snow Removal. The Contractor will remove snow from all sidewalks, steps, stairs, stair and ramp Landings, entrance ramps as shown in Appendix A, Snow Removal Map and as indicated within the contract. The contractor will remove snow from all roadways, roads, parking lots, parking garages/structures, etc as shown in Appendix D and as indicated within the contract. The Contractor shall clear the roads, roadways, parking lots, parking garages/structures, sidewalks, steps, stairs, stair and ramp landings and entrance ramps to their full widths of any/all snow accumulation, piles, or drifts. The Contractor will remove snow and ice from around fire hydrants and Post Indicator Valve (PIV) pipes as indicated on (Appendix B) and ensure PIVs are accessible from the nearest sidewalk or roadway. The Contractor will not use paved areas such as roads and parking lots shown in (Appendix D) for the piling and storage of removed snow. The facility has minimum snow dump area(s) available. The service provider shall pile and stack snow in a safe and efficient manner. Piles shall be stacked to maintain safety and maximum usable parking area. All snow removal zones (Appendix A, Appendix B, & Appendix D) covered by this contract are considered as high priority and are expected to be worked on simultaneously. Snow will begin to be removed when accumulation onsite meets one (1) inch and/or within one (1) hour after the snow stops, whichever event occurs first. Snow removal is expected to occur continuously after beginning until such time as accumulating snowfall/precipitation has ended and all surfaces under this contract have had all accumulated snow removed (note both events must occur). This may require multiple snow/ice removal efforts in succession. This contract is considered to be all-inclusive of snow removal efforts required to meet the contract requirements, and no additional charges will be provided. When snowfall/precipitation is forecasted to occur in any quantity/amount, contractor shall pretreat all snow removal zones (roads, roadways, parking lots, parking garages/structures, sidewalks, steps, stairs, stair and ramp landings, and entrances) with appropriate product as specified/approved herein for use with each particular surface. Pretreatment shall occur at least 2hrs prior to every forecasted snowfall/precipitation event and shall continue until all surfaces have been visibly pretreated. The Contractor will remove snow from all handicap access points throughout the campus (i.e. near building entrances). These areas must always remain clear of snow and ice. The Contractor will provide roads and parking lot snow removal on the VA West Haven campus, including: Snow Removal Roadways and Drives [Refer to the West Haven Campus Map and Parking Lot Inventory] Clear and remove snow at all roadways on the VA West Haven campus, including Campbell Avenue Entrance, Spring Street Entrance, Lawson Road, Service Road and to include area at Building 1 Loading Dock, Building 2 Loading Dock, Building 2 Main Entrance, Building 5 Main Entrance, Ambulance Bay, Ring Road, and area serving Building 19, Building 16, and Veterans Drive. Parking Lots [Refer to the West Haven Campus Map and Parking Lot Inventory] Clear and remove all snow at all parking lots on the VA West Haven campus, including Parking Lot 1, Parking Lot 2, Emergency Room, Parking Lot 4, Parking Lot 5, Parking Lot 6, Parking Lot 7, Parking Lot 8, Parking Lot 10, Parking Lot 14, Parking Lot 15, Parking Lot 16, Fisher House, Parking Lot 18, and Parking Lot 24. Shoveling Clear and remove all snow at all sidewalks, building entrances on the VA West Haven campus, including Ambulance Bay at Building 2, Building 2 Main Entrance, Parking Lot 18, Spring Street, Building 19, Building 21, Building 24, Building 22, Building 5, building 27/34, Building 15, Building 15A, Building 16, Courtyard, Building 35, Building 35A, Building 36, Building 36A, Building 8, Building 8.5, Building 9, Building 39, Building 1 Morgue Loading Dock, Overlook Walkway near Building 1, Building 1 Warehouse Loading Dock, Building 1 PET CT, Steps from Overlook to Fisher House, building 11, Building 11A, Building 12, Building 12A, Building 14A, and Fisher House. West Haven VA Medical Center Parking Lot Inventory Parking LotCampus MapRegular SpacesAccessible Spaces Parking Lot 1P1100 Parking Lot 2P2190 Emergency RoomEmergency CareAmbulance EntryAmbulance Entry Parking Lot 4P4 & Parking Garage08 on street Parking Lot 5P5030 Parking Lot 6P61310 Parking Lot 7P71072 Parking Lot 8P8600 Parking Lot 10P9, P10, P11, P129068 Parking Lot 14P14190 Parking Lot 15P15380 Parking Lot 16P16120 Fisher HouseP17; Gate Operated Parking Lot 18P1816411 Parking Lot 24Building 2490 Total1378129 West Haven VA Medical Center Sidewalk/Walkway and Building Entrance Inventory DescriptionCampus Map/Building NumbersArea (SF) Sidewalk at Glade Street Parking to Spring StreetParking Lot 181053 Emergency Room Emergency Care/Ambulance Bay295 Parking Lot 4 (New Parking Garage Open January 2025)Parking Lot 4 (Parking Garage Not In Contract).600 Building 2 Main Entrance and Sidewalk to Glade Street and Spring StreetParking Lot 4, Parking Lot 5, Building 2, Parking Lot 31195 Sidewalk/Walkways from Ambulance bay to Building 2 Primary Care Entry along Spring StreetBuilding 2, Parking Lot 2961 Courtyard251400 Sidewalk over OverlookParking Lot 13218 Stairs from overlook to Fisher House, and Sidewalks/Walkways at Lower Buildings along Campbell AvenueBuilding 11, Building 12, Building 11A, Building 12A, Building 14A, Fisher House1624 Sidewalk along Warehouse Entry to P7Parking Lot 7, Building 391451 Sidewalk/Walkways near Out Buildings 8, 8.5 and 9Parking Lot 7, Building 8, Building 8.5, Building 9674 Sidewalk/Walkways near Building 5, Building 27/34, and Building 21Building 5, Building 34, Building 27, Building 21480 Walkway/Building Entrance B24Building 2453 Sidewalk/Walkways and Building Entrance B22Building 2241 Sidewalk/Walkways and Entrances to Building 15A and Building 19Building 15A, Building 19466 Sidewalk/Walkways from Building 15 to Building 36Building 15, Building 35A, Building 35, Building 361451 Sidewalk/Walkways at P8 and P9Parking Lot P8 and Parking Lot P9674 Total12,636 SF Snow will be piled in such a manner as to maintain as many parking spaces as possible. At the end of each snowstorm, the contractor will be responsible for clearing 100% of site parking spaces per Appendix D. Snow can be moved to a limited number of on-site storage areas as directed by the COR or designee. Drive lanes will need to be plowed regardless of parking lot occupancy levels. Ice melt application is part of all snow events. Ice melt application shall be applied at a minimum with each snow/ice melt removal as defined above. Ice and snow melt materials are to be provided by the contractor as part of this contract. 1.2 Ice Removal The Contractor shall immediately treat and remove ice to provide secure footing on all sidewalks, steps, stairs, stair and ramp landings and entrance ramps (Appendix A) and at the covered in this contract. The contractor will use an approved environmentally friendly ice melt product of Calcium Magnesium Acetate (CMA) such as Inferno or equal. The contractor may not use sand in lieu of approved snow melt. The Contractor will use a salt to treat roads and parking lots or other approved ice control products approved by the COR. A bulk salt storage area will be provided on site for contractor use. Ice will begin to be removed when any accumulation occurs onsite and/or within one (1) hour after the ice stops, whichever event occurs first. Ice removal is expected to occur continuously after beginning until such time as accumulating ice/freezing precipitation has ended and all surfaces under this contract have had all accumulated ice removed (note both events must occur). This may require multiple ice removal efforts in succession. This contract is considered to be all-inclusive of ice removal efforts required to meet the contract requirements, and no additional charges will be provided. When ice/freezing precipitation is forecasted to occur in any quantity/amount, contractor shall pretreat all snow removal zones (roads, roadways, parking lots, parking garages/structures, sidewalks, steps, stairs, stair and ramp landings, and entrances) with appropriate product as specified/approved herein for use with each particular surface. Pretreatment shall occur at least 2hrs prior to every forecasted ice/freezing precipitation event and shall continue until all surfaces have been visibly pretreated. 1.3 Personnel Management Contractor shall provide supervision as needed for full and proper utilization of contractor staff and coordination with the VA COR or Facilities Management Service designee. Contractor is responsible to ensure time billed to the Government adequately and properly accounts for work effort required for each snow/ice event. Provide standard log forms for review and approval by COR prior to the beginning of each option year. Submit daily activity logs and reports documenting each day's activities on campus. 1.4. Service Delivery Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. Performance Objectives SOW ParagraphPerformance StandardAcceptable Quality Level Snow Removal 1.1Snow is removed per section 1.1. Areas covered are safe for pedestrian and vehicle trafficCustomer complaints do not exceed 2 per snow event. Ice Control/ Removal 1.2Ice is treated and removed and is safe for pedestrian and vehicle traffic. Areas have adequate amount of ice melt used for conditions.Customer complaints do not exceed 2 per ice event. Parking Garage Snow Removal 1.6Snow is removed per section 1.6. Areas covered are safe for pedestrian and vehicle trafficCustomer complaints do not exceed 2 per snow event. Parking Garage De-Icing 1.7Snow is removed per section 1.7. Areas covered are safe for pedestrian and vehicle trafficCustomer complaints do not exceed 2 per snow event. 2. Maintain Grounds 2.1. Mow All Grounds. Grass shall be cut on approximately 30 acres of improved grounds at the West Haven VA Medical Center (Appendix C). Grass clippings shall be removed and disposed of offsite at an authorized disposal site or mulched when visible after mowing. Clippings shall also be removed from all roads, roadways, parking lots, pathways, sidewalks, ramps, and otherwise paved areas. Contractor shall maintain the growth of grass height on improved grounds between 3 to 6 inches. The height is a guideline for a neat and professional appearance. All improved grounds shall always look well-manicured. Portable high CFM blowers will not be used to remove trimmings and debris from sidewalks and paved areas during normal working hours where there are personnel and/or where vehicles are parked. 2.2 Edging. Sidewalks, driveways, curbs, and other concrete or asphalt edges located in the improved grounds areas shall be edged at least every other mowing. 2.3 Trimming. Grass and weeds shall be trimmed around trees, shrubs, buildings, fences, poles, posts, fire hydrants, parking lot bumper blocks, parking lot islands, boulders, and all other fixed obstacles. Trimming height shall match surrounding area grass heights. This task involves all improved grounds as shown in (Appendix C). All areas shall be trimmed concurrent with mowing. Damage to trees and shrubs from trimming shall be repaired by the contractor. If a plant should die or become unhealthy due to damage, the contractor will be responsible for replacing the damaged plant with a plant of same size and type. Plant replacement shall occur within 15 days of noticed or reported damage. Contractor shall use caution and shall use proper equipment/tools for edging performed near vehicles, buildings, and personnel. Contractor shall adjust their working times and hours at no cost to prevent damage to these items. 2.4 Irrigation. The Contractor will maintain and conduct spring turn-on and fall winterization of the irrigation system in front of Building 2 and within the island for the main flagpole near the parking garage. 2.5 Fall Leaf Removal. During the fall months, fallen leaves & branches shall be removed from those areas indicated in (Appendix C). Legally dispose of all debris at an off-site location in accordance with existing local, state, and federal regulations. Fall leaf removal shall happen continuously until all tree leaves have fallen. Fall leaf removal shall happen at not less than weekly intervals between the Labor Day and Thanksgiving holidays each year. 2.6. Repair Damaged Areas. Improved ground areas damaged by contractor vehicles and/or equipment shall be seeded or sodded to meet the standards of surrounding areas. Areas other than lawn areas will be repaired and restored to match the surrounding area. 2.7. Damaged or fallen tree removal. The Contractor will be responsible for removing any downed tree limbs and/or fallen trees on site. The Contractor must possess the proper equipment to safely remove damaged or fallen trees to include bucket truck, chipper, and trained chainsaw crews. 2.8. Apply Fertilizer and/or Lime. Not in the scope of work. 2.9. Perform Pest Identification and Control. Not in the scope of work. 2.10. Aerate Soil. Not in the scope of work. 2.11. Emergency and Special Events Services. Not in the scope of work. 2.12 Service Delivery Summary. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. Performance Objectives SOW ParagraphPerformance StandardQuality Assurance Maintain grounds 2Grass is maintained within proper height for its area. Edging, trimming, leaf removal and repair to damaged areas done per the specifications in a timely manner.Customer complaints shall not exceed 2 per month. 3. Maintain Storm Drains 3.1 Storm Drain Cleaning Storm drain maintenance and cleaning shall be accomplished on the full inventory of storm drains as indicated in Appendix E and Appendix F. Contractor shall maintain all storm drains bi-annually in the month of April and October to perform cleaning by removing drain covers and removing all debris inside the catch basins, drain pipes, and attaching structures, inspect the storm drain termination point(s), replace storm drain and termination covers, and inspect grates. Annual hydro jetting cleaning of storm drain pipes shall be required to be accomplished for all storm pipes. Annual hydro jetting may be performed in either April or October, but shall not be performed less than 335 days from the previous performance of hydro jetting. Document any broken or defective catch basins. Contractor shall notify the Contracting Officer and COR or designee of any such identified catch basins. If broken or defective catch basins prevent services from being completed at that time, coordinate a time to complete the service with the Contracting Officer and COR. Immediately notify the COR of any observations of discharges of sediments or pollutants into the stormwater systems in order to address potential contamination or impact to the system and/or the surface water body. The mechanical storm drainage cleaning operation may be accomplished via vacuum truck or manual removal. Storm drainage cleaning operations shall be completed in such a manner that there is no damage to the storm drainage structures, inlet grates, manhole covers, pipes or pipe joints. The contractor shall remove the drainage structure grate or cover (if necessary) and remove by mechanical means all materials inside the catch basin as well as all materials that are present at the structure opening, interior structure pipe openings and inside pipes. All materials shall be removed including, but not limited to, grass, leaves, leaves, sticks, and/or debris. Submit cleaning and inspection report to include all deficiencies, inspection data, and photographs within 14 calendar days to the VA Contracting Officer and COR. 3.2 Disposal Sediment, waste materials and liquids collected in a stormwater system often contain petroleum, heavy metals, and organic matter. As a result, Toxicity Characteristic Leaching Procedure (TCLP) testing or analysis requirements for the destination disposal facility may be required. All testing or analysis are the responsibility of the contractor. The debris removal process shall be compliant to the National Pollutant Discharge Elimination System (NPDES) MS4 Permit and the Department of Natural Resources and Environment Regulations. Decanting liquids and/or solids back into the stormwater system or sanitary sewer is strictly prohibited. Provide appropriate disposal of petroleum, contaminated water/oil (liquid phase) in accordance with the US Environmental Protection Agency (USEPA) applicable regulations. Submit disposal reports to the VA Contracting Officer and VA COR within 30 calendar days of each scheduled cleaning. Performance Objectives SOW ParagraphPerformance StandardQuality Assurance Maintain Storm Drains 3.1Storm drains are maintained and cleaned bi-annually and full report received in a timely manner.Customer complaints shall not exceed 1 per year. Disposal 3.2Submit disposal report. Customer complaints shall not exceed 1 per year. 4. Sign-In/Out & Badging All Service Provider personnel, sub-Service Providers and representatives visiting VA sites will be required to sign in upon arrival at Building 15 and/or retain a temporary VA badge. Each visiting individual be required to enter their name, their company’s name, VA project title, reason for visit, and the times of arrival and departure. Arrangements for after normal hour working site visits must be made in advance and during normal working hours. 5. Parking Parking is rigidly controlled at the facility. Contractor parking instructions shall be provided by the COR. Parking in designated patient parking areas is strictly prohibited. Parking on grass is also prohibited. Depending on the severity of the snowstorm, the contractor may be limited to the number of vehicles they can park on the VAMC site. Accommodations will always be made for a contractor work vehicle transporting personnel, equipment, and snow melt. Parking passes will be issued to the contractor for the season for work vehicles by the VA Police Office. One contractor vehicle is allowed to park on site Monday to Friday 6:00 a.m. to 5:00 p.m. Outside of those hours, any number of vehicles may park on site only when work is being performed under this contract. No parking will be permitted within the parking garage or patient designated areas at any time. 6. Ordering Activities and Procedures Individual Task Orders may be issued on an as needed basis during the period of performance specified. Contractor shall have the ability to accept credit card orders. 7. Changes to Performance Work Statement Any changes to this original Performance Work Statement as part of the establishment for the contract shall be authorized and approved only through written correspondence from the Contracting Officer. 8. Invoicing Acceptance The Contractor shall submit invoices related to this effort through Tungsten Network, formerly known as OB10 with a copy sent by email to the COR. These invoices shall contain the following information: Contract Number: Purchase Order Number: Contractor Name: Invoicing Period/Date of Service: Prior to submitting invoice, provide all required written documentation. In addition to licensure, safety inspections, insurance and registration, provide the following: Name of each operator personnel. Equipment Description. Equipment Quantity. Plow size with corresponding plate number. Truck size with corresponding plate number. Equipment Logs. Operator Logs. Total snow removed (cubic yards) for the day. Approximate time load left site. Approximate time of delivery to dump. Approximate quantity of load. Dump Tickets. A print out of the applicable snow total from the National Weather Service/NOAA is required to be submitted with all invoices. All logs and tickets shall identify equipment, operator, quantity, location with date and time(s), start and stop times. Service provider shall certify that written documentation has been reviewed for accuracy and is complete. Invoices for credit card authorized work will be sent to the COR. 9. Contract/Task Order Termination VA has the right to terminate (in whole or in part) the contract and/or task order(s) issued against it at any time. The Contractor will be paid only for the services rendered up to the point of receiving the termination notice, and then only to the extent that those services meet the requirements of this SOW. The Contracting Officer for this contract may cancel with 30 days written notice to the Contractor. 10. Contractor Personnel Security Requirements All contractor personnel shall obtain a short-term identification badge issued by the COR. Such badge shall be worn by the individual and prominently displayed at all times while on VA Property. No employee of the contractor shall enter the medical center and outer buildings without a valid identification badge issued by the VA. In order to obtain a short-term identification badge, contractor personnel shall present to the COR a valid (non-expired) photo identification issued by a US federal, state or local government agency. The C&A requirements do not apply, and a Security Accreditation Package is not required. 11. Appendices Appendix A: Sidewalks, Entrances and Ramps Appendix B: Equipment and Storage Appendix C: Grass Mowing Map Appendix D: Lots and Roads Appendix E: Storm Drains West Haven Appendix F: Storm Drains Newington Price/Cost Schedule Total inches of snow are based on total snowstorm accumulation as reported by the National Weather Service for West Haven, Connecticut. Snow Removal and Ice Control Base Year Line ItemDescriptionPrice 1Dusting to 3$ 23.1 6$ 36.1 9$ 49.1 12$ 512.1 16$ 616 +$ 7Ice melt/sanding per application on walkways, building entrances, landings, and steps$ 8Plow parking lots lanes only during normal business hours$ 9Emergency Response$ 10Snow Relocation on site per cubic yard$ 11Hourly Rate for Miscellaneous Snow Removal, not covered above, not to exceed 120 hours.$ Grounds Maintenance Line ItemDescriptionPrice 12Fall Clean-up consisting of leaf removal and disposal off site per clean up$ 13Grass Cutting and Trimming per cut$ 14Bi-Annual Campus Storm Drain Cleaning West Haven$ 15Bi-Annual Campus Storm Drain Cleaning Newington$ Option Year 1 Line ItemDescriptionPrice 1Dusting to 3$ 23.1 6$ 36.1 9$ 49.1 12$ 512.1 16$ 616 +$ 7Ice melt/sanding per application on walkways, building entrances, landings, and steps$ 8Plow parking lots lanes only during normal business hours$ 9Emergency Response$ 10Snow Relocation on site per cubic yard$ 11Hourly Rate for Miscellaneous Snow Removal, not covered above, not to exceed 120 hours.$ Grounds Maintenance Line ItemDescriptionPrice 12Fall Clean-up consisting of leaf removal and disposal off site per clean up$ 13Grass Cutting and Trimming per cut$ 14Bi-Annual Campus Storm Drain Cleaning West Haven$ 15Bi-Annual Campus Storm Drain Cleaning Newington$ Option Year 2 Line ItemDescriptionPrice 1Dusting to 3$ 23.1 6$ 36.1 9$ 49.1 12$ 512.1 16$ 616 +$ 7Ice melt/sanding per application on walkways, building entrances, landings, and steps$ 8Plow parking lots lanes only during normal business hours$ 9Emergency Response$ 10Snow Relocation on site per cubic yard$ 11Hourly Rate for Miscellaneous Snow Removal, not covered above, not to exceed 120 hours.$ Grounds Maintenance Line ItemDescriptionPrice 12Fall Clean-up consisting of leaf removal and disposal off site per clean up$ 13Grass Cutting and Trimming per cut$ 14Bi-Annual Campus Storm Drain Cleaning West Haven$ 15Bi-Annual Campus Storm Drain Cleaning Newington$ Option Year 3 Line ItemDescriptionPrice 1Dusting to 3$ 23.1 6$ 36.1 9$ 49.1 12$ 512.1 16$ 616 +$ 7Ice melt/sanding per application on walkways, building entrances, landings, and steps$ 8Plow parking lots lanes only during normal business hours$ 9Emergency Response$ 10Snow Relocation on site per cubic yard$ 11Hourly Rate for Miscellaneous Snow Removal, not covered above, not to exceed 120 hours.$ Grounds Maintenance Line ItemDescriptionPrice 12Fall Clean-up consisting of leaf removal and disposal off site per clean up$ 13Grass Cutting and Trimming per cut$ 14Bi-Annual Campus Storm Drain Cleaning West Haven$ 15Bi-Annual Campus Storm Drain Cleaning Newington$ Option Year 4 Line ItemDescriptionPrice 1Dusting to 3$ 23.1 6$ 36.1 9$ 49.1 12$ 512.1 16$ 616 +$ 7Ice melt/sanding per application on walkways, building entrances, landings, and steps$ 8Plow parking lots lanes only during normal business hours$ 9Emergency Response$ 10Snow Relocation on site per cubic yard$ 11Hourly Rate for Miscellaneous Snow Removal, not covered above, not to exceed 120 hours.$ Grounds Maintenance Line ItemDescriptionPrice 12Fall Clean-up consisting of leaf removal and disposal off site per clean up$ 13Grass Cutting and Trimming per cut$ 14Bi-Annual Campus Storm Drain Cleaning West Haven$ 15Bi-Annual Campus Storm Drain Cleaning Newington$ SUBMITTALS/DELIVERABLES The VA shall furnish a site map of the West Haven VA Medical Center and Inventory of Parking Lots and total number of parking spaces. Provide copy of equipment safety inspections to Contracting Officer prior to use. Provide copies of all personnel qualifications, training, and licenses as applicable for the work. The service provider shall provide electronic copy of all services performed to the Contracting Officer, COR, and Facilities Management Service Maintenance Supervisor within 48 hours of services provided. GENERAL General: The Contracting Officer reserves the right to terminate any services, without payment for services completed, if such services are not needed or are not being adequately completed. The Service Provider shall remain responsible for operating and maintaining the site in full accordance if the requirements of this solicitation. The Service Provider shall develop and provide to the VA the following: Safety Plan: The Service Provider shall produce work in accordance with the latest editions of all applicable DVA guidelines (e.g. Construction Standards, Master Specifications, Standard Details, Special Design Criteria to meet Hospital Joint Commission (TJC) requirements), NFPA, Federal and State codes pertinent to the project scope. Per VA Directive 1805, smoking vaping, and smokeless tobacco are prohibited on the grounds of VA facilities, including in vehicles. This Directive applies to all Service Providers and their employees. No photography of VA premises is allowed without written permission of the contracting officer. Patients and staff are not to be photographed at any time. Parking for Service Provider and its employees shall be in designated areas only. Service Provider to coordinate with COR. The Service Provider shall confine all operations (including storage of materials) on government premises to areas authorized or approved by the VA Contracting Officer. The Service Provider shall hold and save the government, its officers, and agents, free and harmless from liability of any nature occasioned by the Service Provider's performance. Working space and space available for storing materials shall be as determined by the COR. Workers are subject to the rules of the Medical Center applicable to their conduct. Execute work in such a manner as to reduce impacts with work being done by others. Billing: Provide COR with a report or statement of work completed and include statements with request for payment. The statement should include service completed and the date each service item was completed. Labor charges shall be billed hourly, and any unused labor totals will be credited back to the VA Medical Center on the next billing cycle, upon receipt of the service report. NARA Records Management Requirements The following standard items relate to records generated in executing this contract: Citations to pertinent laws, codes and regulations such as 44 U.S.C. Chapter 21, 29, 31, and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act. The Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract. The Government Agency owns the rights to all data/records produced as part of this contract. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. The Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data. The Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.]. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage, or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules. The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under or relating to this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance.

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