New York State Contract Reporter #29393

New York State Seeks Contractors for Statewide Next Generation 911 System and IV&V Services

This opportunity from the New York State Division of Homeland Security and Emergency Services seeks contractors for the development, deployment, and ongoing operation of a statewide Next Generation 911 (NG911) Emergency Services IP Network (ESInet) and Next Generation Core Services (NGCS), as well as for Independent Verification & Validation (IV&V) services. - Government Buyer: - New York State Division of Homeland Security and Emergency Services (NYS DHSES), Office of Interoperable and Emergency Communications - OEMs and Vendors: - No specific OEMs or vendors are named; the solicitation is open to qualified providers with relevant experience - Products/Services Requested: - Lot 1: Design, deployment, operation, and maintenance of a standards-based statewide ESInet and NGCS for 911 communications - Must support integration with multiple call handling platforms and legacy systems - Requires public safety-grade equipment, 24/7 monitoring, incident management, and a Management Information System (MIS) for call data reporting - Must comply with NENA i3, APCO, NPSTC, and New York State ITS standards - Stringent reliability (0.99999 MTBF), availability (99.999% uptime), and security requirements, including annual cybersecurity audits of PSAPs - GIS data aggregation and integration required - Lot 2: Independent Verification & Validation (IV&V) services - Assessment and enforcement of compliance for ESInet and NGCS implementation - Includes cybersecurity audits, operational cutover plans, and real-time incident monitoring - Requires five years of IV&V experience on large, multi-vendor critical infrastructure projects - Unique or Notable Requirements: - Bidders may submit proposals for either or both lots, but only one lot will be awarded per bidder - MWBE participation goals: 15% MBE and 15% WBE - Detailed service level agreements (SLAs) and compliance reviews - No specific part numbers or quantities are listed; requirements are performance- and standards-based

Description

New York State is seeking proposals for the development of a standards-based Statewide Emergency Services Internet Protocol Network (ESInet) to support Next Generation Core Services (NGCS) for 911 communications. The procurement is divided into two lots: Lot 1 for the System of Services and Lot 2 for Independent Verification & Validation (IV&V) to assess and enforce compliance of the Lot 1 provider. The contract term is ten years, and the project aims to transition from legacy E911 systems to a fully capable NG911 environment, leveraging regional initiatives and ensuring compliance with industry standards such as NENA i3, APCO, and NPSTC.

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