San Mateo Opengov #2026-RFP-00458

San Mateo County Health seeks next-generation Enterprise Master Patient Index (EMPI) solution

San Mateo County Health Administration is seeking a next-generation Enterprise Master Patient Index (EMPI) solution to modernize patient identity management across its health divisions. - Government Buyer: - County of San Mateo Health Administration, Health IT division - OEMs and Vendors: - No specific OEMs or vendors named in the solicitation - Incumbent system is Rhapsody (formerly NextGate); Epic is referenced as the integrated EHR - Products/Services Requested: - Implementation and subscription to a cloud-based EMPI platform - Must replace the legacy Rhapsody system - Migrate approximately 765,000 patient records - Preserve existing Enterprise Unique Identifiers (EUIDs) - Integrate with Epic EHR and other clinical/administrative systems - Support HL7 FHIR interoperability and real-time data exchange - Automate identity resolution and data stewardship using referential matching and machine learning - Provide robust FHIR API support - Include configuration, training, and ongoing support services - Unique/Notable Requirements: - Scalable, cloud-based (SaaS or On-Prem) solution - HIPAA compliance and U.S. data residency - Comprehensive support for digital health, analytics, and population health initiatives - Multi-year contract (three years with option for two additional years)

Description

The County of San Mateo Health Administration is seeking a next-generation Enterprise Master Patient Index (EMPI) solution to modernize its identity management capabilities. The project aims to replace the current system (Rhapsody) with an advanced platform that improves patient matching accuracy using referential matching and machine learning, supports interoperability standards like FHIR, and reduces manual data stewardship. The new solution will be cloud-based, scalable, and integrate with existing clinical and administrative systems to enable real-time data exchange and support enterprise analytics and population health initiatives. Proposals must be submitted via the eProcurement portal by July 24, 2026.

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