Maine VSS #202605098

Maine State Museum CRM System for Admissions, POS, and Scheduling

The Maine State Museum is seeking proposals for a Customer Relationship Management (CRM) system to modernize and streamline its operations. - Government Buyer: - Maine State Museum (Augusta, Kennebec County, Maine) - Products/Services Requested: - CRM system to support: - Admissions fee collection - Visitor data gathering - Point of Sale (POS) functions - Scheduling services - Classified under NIGP code 20938 (Database Software) - No specific OEMs or vendors named; open to all qualified software providers - Unique/Notable Requirements: - Flexibility in software solutions is emphasized - Alternate specifications are allowed - No hazardous materials or MSDS required - Opportunity is open to a wide range of CRM and POS software manufacturers and providers

Description

This solicitation is for a Customer Relationship Management (CRM) system for the Maine State Museum. The system will be used to collect admissions fees, gather visitor data, provide point of sale (POS) functions, and scheduling services. The service period is from August 15, 2026, to June 30, 2031. Alternate specifications are allowed for the database software commodity code 20938.

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