Opportunity
Centers for Medicare & Medicaid Services #HHSM-500-2016-00034I
CMS Solicits Independent Quality Assurance Services for Major Digital Platforms (WQC 3.0)
Buyer
Centers for Medicare & Medicaid Services
Posted
June 07, 2026
Identifier
HHSM-500-2016-00034I
NAICS
541512
This opportunity is a major solicitation from the Centers for Medicare & Medicaid Services (CMS) for independent quality assurance services supporting its primary digital platforms. - Government Buyer: - U.S. Department of Health and Human Services (HHS) - Centers for Medicare & Medicaid Services (CMS) - OAGM Division ITCG - DMITSC, Center/Office OC - WETG - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Independent quality assurance services for Medicare.gov, Healthcare.gov, CMS.gov, and the WETG digital ecosystem - Functional and regression testing - Test automation engineering - Accessibility testing (Section 508/WCAG 2.2 AA compliance) - Performance testing - Security validation support - AI-assisted quality techniques - Real-time quality analytics - Unique/Notable Requirements: - Emphasis on accessibility standards (Section 508/WCAG 2.2 AA) - Incorporation of AI-assisted quality assurance methods - Real-time analytics for quality monitoring - Contract Details: - Anticipated five-year period of performance - Estimated value: $5M–$10M for the current fiscal year; $20M–$50M total including options
Description
The solicitation is for Web Quality Control 3.0, a re-compete of the existing Website Quality Control 2.0 contract. The contract aims to provide independent quality assurance services for CMS primary digital properties including Medicare.gov, Healthcare.gov, CMS.gov, and the broader WETG digital ecosystem. Services include functional and regression testing, test automation engineering, accessibility testing (Section 508/WCAG 2.2 AA), performance testing, security validation support, AI-assisted quality techniques, and real-time quality analytics. The contract duration is anticipated to be 5 years with an estimated value range of $5M to $10M for the current fiscal year and a total estimated value including options of $20M to $50M.