Opportunity
Centers for Medicare & Medicaid Services #75FCMC22F0136
CMS Marketplace Service Desk (MSD) IT Support Services Expansion
Buyer
Health and Human Services Department, Centers for Medicare & Medicaid Services, Office of the Secretary
Posted
June 07, 2026
Identifier
75FCMC22F0136
NAICS
541512, 541519, 541513
CMS is seeking to expand its Marketplace Service Desk (MSD) IT support services for CCIIO-managed systems: - Government Buyer: - Department of Health and Human Services (HHS) - Centers for Medicare & Medicaid Services (CMS) - Center for Consumer Information and Insurance Oversight (CCIIO) - Scope of Work: - Expansion and enhancement of IT service desk support for users and stakeholders of CCIIO-operated information technology systems - Comprehensive IT support services for large CMS programs - Contract Details: - GSA MAS order, set aside for small businesses - Firm fixed price contract - Estimated value: $2M–$5M for the current fiscal year; $10M–$20M total over five years - Five-year period of performance - Products/Services Requested: - No specific hardware, software, or OEM products identified - Focus is on IT support services (no part numbers or unique product requirements specified) - Unique/Notable Requirements: - Emphasis on expanding and enhancing existing IT support for large-scale federal healthcare IT systems - No mention of required OEMs, proprietary solutions, or named vendors
Description
This solicitation is for the expansion of the Marketplace Service Desk (MSD) to assist users and stakeholders of various IT systems operated by CCIIO in support of large programs. The contract involves providing IT support services under a GSA MAS order, set aside for small businesses. The contract duration is 5 years, with a firm fixed price type. The project aims to enhance existing IT support services for CMS programs.