Opportunity
Iowa State University Ionwave #RFQ-1001456
Iowa State University Solicits Comprehensive Captioning Services for Live and Pre-recorded Content
Posted
June 05, 2026
Respond By
June 24, 2026
Identifier
RFQ-1001456
NAICS
561492
Iowa State University of Science and Technology (ISU) is seeking comprehensive captioning services for both live and pre-recorded content to support accessibility and compliance needs. - Government Buyer: - Iowa State University of Science and Technology (ISU) - Products/Services Requested: - Real-time, verbatim captioning for live events (on-site and remote options) - Minimum 99% accuracy required - Must comply with ADA, WCAG 2.1 AA, and CVAA standards - Integration with platforms: Canvas, Panopto, Echo360, YouTube, Microsoft 365 - Downloadable caption files in multiple formats (.srt, .vtt, .txt, .docx, .pdf) - Editable captions and usage tracking/reporting - Human, AI-assisted, or hybrid captioning methods allowed, but human oversight required for certain events - Captioning for pre-recorded content - 99% accuracy, 72-hour turnaround, batch upload/download, editing capability - Audio description services as needed - Initial implementation/setup fees, annual recurring license/subscription, and other annual charges - Estimated annual usage: 20,000+ minutes - Unique/Notable Requirements: - Compliance with accessibility standards (ADA, WCAG 2.1 AA, CVAA) - Security documentation (SOC 2 Type II, HECVAT) and insurance required - Decentralized invoicing and dedicated account manager - Contract may be awarded to one or multiple providers - No specific OEMs or vendors are named in the solicitation
Description
Iowa State University of Science and Technology (ISU) is soliciting proposals from qualified contractors to provide captioning services. The scope includes full-scale, real-time, verbatim captioning for live-streamed and pre-recorded content, with a requirement for high accuracy and compliance with ADA standards. The contract term is from July 1, 2026, to June 30, 2029, with an option for a two-year renewal. The services must integrate with various platforms and provide usage tracking and editing capabilities.