Ivy Tech Community College Workday #SOAC-26-002

Consulting Services for Comprehensive Review of IvyOnline and Student Success Supports

Ivy Tech Community College of Indiana is seeking consulting services to conduct a comprehensive review of its online education unit, IvyOnline, and related student success supports. - Government Buyer: - Ivy Tech Community College of Indiana - Indiana Statewide Community College System - Office of Strategic Sourcing - No specific OEMs or commercial vendors are named, as this is a request for consulting services. - Products/Services Requested: - Comprehensive consulting services to assess IvyOnline's organizational structure, procedures (including course scheduling and cancellation), course structure and quality, instructional practices, and student support services (advising, career development, enrollment, financial aid, library, testing, tutoring, and wraparound services) - Benchmarking against peer institutions and national best practices - Actionable, detailed report with findings and prioritized recommendations for operational and student success improvements - Unique/Notable Requirements: - Focus on improving online-only student retention and course success rates to match or exceed traditional courses - Consultant must have experience with similar projects, demonstrate organizational capacity, and provide project team qualifications - Supplier diversity information and compliance with data privacy and security standards are required - The College will provide access to relevant stakeholders and data sources (SIS, LMS, surveys, business intelligence reports) - Engagement is limited to assessment and recommendations; implementation support is not included

Description

Ivy Tech Community College seeks an outside consultant to perform a comprehensive review of its online unit, IvyOnline, and related student success supports. The review includes organizational structure, procedures such as course scheduling and cancellation, and course structure, quality, and instructional practices. The goal is to improve online-only student retention and course success rates to be on par with traditional courses or meet national benchmarks. The consultant will provide a detailed, actionable report with findings and recommendations aligned with the College's Strategic Plan.

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