California eProcure #25-0166

California ABC seeks market research for legacy systems modernization and cloud-based solutions

The California Department of Alcoholic Beverage Control (ABC) is seeking market research from vendors for the modernization and replacement of its legacy enterprise systems supporting licensing, enforcement, compliance, and educational programs. - Government Buyer: - California Department of Alcoholic Beverage Control (ABC) - OEMs and Vendors Mentioned: - Amazon Web Services (AWS) - AtlasCloud - Moodle - Oracle - Fiserv - Products and Services Requested: - Business function-specific software for expert system and license management - Cloud-based platform software and components for service delivery and integration - Application programming and implementation services - Cloud-based software as a service - Demonstrations of workflows for: - Original License Application (including investigation and approval) - License Renewal (including fee payment and issuance) - Enforcement Action (including inspections, investigations, and administrative actions) - Unique or Notable Requirements: - Modular architecture and standardized data definitions - Configurable audit trails and robust support/onboarding processes - Improved data accuracy, user experience, and payment processing - Integration across systems and mobile field capabilities - Solutions must support large-scale operations (e.g., 93,000+ licensed premises, 1M+ servers in RBS program) - Vendors should provide information on cost models, customization, government sector experience, and reference clients

Description

The California Department of Alcoholic Beverage Control is conducting a Request for Information (RFI) to gather market research for replacing several enterprise systems that support its core program activities. The initiative focuses on modernizing legacy systems to improve licensing, enforcement, compliance tasks, and data accuracy. The RFI includes detailed information on current systems, workflows, and objectives, and invites vendors to provide information and demonstrations related to application processing, enforcement, and educational programs. The event is non-mandatory and open for responses until June 30, 2026.

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