Louisiana Procurement and Contract Network #3000026348

Louisiana OMV Turnkey Credential Issuance Solution RFI

The Louisiana Department of Public Safety and Corrections, Office of Motor Vehicles (OMV), is seeking information from vendors for a turnkey Credential Issuance Solution to modernize and support the issuance of driver's licenses and identification credentials. - Government Buyer: - Louisiana Department of Public Safety and Corrections - Office of Motor Vehicles (OMV) - Office of Technology Services - Scope and Requirements: - Turnkey solution for credential issuance at approximately 180 field locations and central issuance for mail/internet renewals - Annual volume: about 1.5 million credentials in over 75 formats - Must support both over-the-counter and central issuance - Compliance with AAMVA and REAL ID standards is mandatory - Secure and durable credential production, including portrait and signature capture - Integration with state systems (e.g., CHAMP/Drive 360) - Data storage with encryption, audit logging, and robust security features - Comprehensive training, support, and equipment provisioning - Inventory management, data migration from current vendor platforms, and detailed reporting/analytics - Scalable to adapt to future standards and technology changes - OEMs and Vendors: - No specific OEMs or vendors are named; the RFI is for market research and planning - Unique/Notable Requirements: - Solution must be Commercial-Off-The-Shelf (COTS) or Software as a Service (SaaS) - Must include all hardware, software, maintenance, and lifecycle management - Respondents should propose implementation and support timelines

Description

The State of Louisiana's Office of Technology Services is issuing a Request for Information (RFI) for a turnkey Credential Issuance Solution to support the Office of Motor Vehicles (OMV) in driver licensing and identification credential issuance. The solution must support over-the-counter issuance at various field locations and central issuance for mail and internet renewals, comply with AAMVA and REAL ID standards, and include features such as portrait and signature capture, secure credential production, data storage, integration with state systems, and comprehensive security and compliance measures. The RFI seeks to understand vendor capabilities, implementation approaches, and operational support for this credentialing solution. Responses are due by July 7, 2026.

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