CanadaBuys #BPM026045/34009

SSC Solicits SolarWinds Software Subscription Licenses and Support or Equivalent for NSERC

Shared Services Canada (SSC) is seeking bids for the renewal or purchase of SolarWinds software subscription licenses and support, or an equivalent solution, for the Natural Sciences and Engineering Research Council of Canada (NSERC) in Ottawa, Ontario. - Government Buyer: - Shared Services Canada (SSC), Enterprise IT Procurement Operations - Office: 99 Metcalfe Street, 5th Floor, Ottawa, ON - OEMs and Vendors: - SolarWinds (primary OEM specified) - Equivalent solutions from other OEMs are permitted if all requirements are met - Products/Services Requested: - SolarWinds Server & Application Monitor ALX (Unlimited Monitors-Standard), Part Number: 2086109, Quantity: 1 - SolarWinds Virtualization Manager VM64 (Up to 64 Sockets) Subscription Conversion, Part Number: 2125004, Quantity: 1 - Software license maintenance and support, including 12-month warranty, technical support, and documentation - Technical support services: incident management, problem management, performance tuning, health checks, patching, upgrades, and version management - Unique or Notable Requirements: - Bidders may propose equivalent solutions, but must ensure full compatibility with the existing environment (approx. 800 virtual servers, 3,000+ services, 1,000 applications, 40 physical safeguards, VMware, cloud, and hardware) - Maximum allowable downtime is 4 hours; 24/7 or on-site support is not required - Pricing must be submitted in Canadian dollars - Contract will be awarded to the lowest responsive bid - Initial contract period is 12 months, with two optional one-year extensions

Description

This solicitation is for the purchase of SolarWinds software subscription license or an equivalent solution for the Natural Sciences and Engineering Research Council of Canada located in Ottawa, Ontario. The procurement includes licensing and support services, with bidders allowed to propose equivalent solutions that meet all mandatory requirements. The contract will be awarded to the responsive bid with the lowest evaluated subtotal price. The solicitation is conducted by Shared Services Canada through a competitive open bidding process.

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