SAM #36C25926Q0518

Annual Maintenance and Support for ACRE/Feenics Gov Cloud Access Control System at Montana VA Health Care Center

This opportunity is for the Department of Veterans Affairs, Montana VA Health Care Center, seeking annual software and hardware maintenance and support for the ACRE/Feenics Gov Cloud Physical Access Control System (PACS). - Sole source contract intended for Facility Improvement Corporation (FICO), an authorized Feenics partner - Coverage includes Feenics Keep V3 AWS Enterprise GOV Cloud software, system equipment, card readers, strikes, door position switches, request to exit devices, power supplies, programming, and system licenses - Annual software fee renewal for multiple Community Based Outpatient Clinics (CBOCs) in Montana - Services include license updates, programming support, hardware replacement, quarterly onsite inspections, training, testing, preventative maintenance, software and firmware updates, system monitoring, call-in support, user and schedule management, extended warranty, and monthly alarm monitoring - Vendor must be a certified Feenics partner; noncompetitive procurement due to proprietary requirements - Period of performance is one year from Notice to Proceed, with annual coverage and quarterly onsite service - No specific part numbers or quantities provided; all requirements detailed in attachments - Primary OEMs are ACRE and Feenics, with FICO as the authorized service provider - Estimated contract value likely ranges from $50,000 to $150,000 based on typical PACS maintenance contracts

Description

ACRE/Feenics Gov Cloud Annual Software and Hardware Maintenance and Support

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