Opportunity
South Carolina Sfaa Sfaa #5400029864
South Carolina DNR seeks Freshservice Enterprise ITSM solution for one-year contract
Posted
October 04, 2023
Respond By
June 26, 2026
Identifier
5400029864
NAICS
541512
The South Carolina Department of Natural Resources is seeking bids for an Enterprise IT Service Management (ITSM) solution. - Government Buyer: - South Carolina Department of Natural Resources - Delivery location: Columbia, South Carolina - OEM Highlight: - Freshworks (provider of Freshservice) - Products/Services Requested: - Freshservice Enterprise ITSM platform - No specific part numbers or quantities provided - Notable Requirements: - Strict adherence to solicitation terms and conditions is required - Any objections or qualifications to terms may result in non-responsiveness - Contract Details: - One-year contract term, beginning upon award
Description
This solicitation is issued by the South Carolina Department of Natural Resources for the procurement of a Freshservice Enterprise IT Service Management (ITSM) solution. The contract term is estimated to be one year, starting from June 29, 2026, to June 28, 2027. The delivery point for the contract is Columbia, South Carolina. Offers must be submitted by June 26, 2026, at 10:00 AM. The solicitation emphasizes that any objections or qualifications to the terms and conditions may result in the offer being deemed non-responsive.