Federal Register #2026-11220

FTA Request for Information on Family-Friendly Transit Service Quality

The Federal Transit Administration (FTA), under the Department of Transportation, is seeking industry and public input to improve family-friendly public transit services. - Government Buyer: - Department of Transportation (DOT) - Federal Transit Administration (FTA) - No specific OEMs or vendors are named in this request. - Products/Services Requested: - Information and recommendations on assessing and enhancing transit service quality - Focus areas include: - Safety and security - Cleanliness - Universal accessibility - Real-time service data availability - System reliability - Input on current data collection practices, performance metrics, and methodologies - Suggestions for new metrics or data sources - Unique/Notable Requirements: - The FTA is not procuring goods or services, but seeking feedback to develop evaluation tools - Emphasis on family-friendly transit in urbanized areas with populations over 200,000 - Open to input from transit agencies, industry stakeholders, and the public

Description

The Federal Transit Administration (FTA) is seeking input from the transit industry and the public on how to assess public transportation service quality in five key areas: safety and security, cleanliness, universal accessibility, real-time service data availability, and system reliability. The goal is to develop tools that help the public, transit agencies, and government entities assess and improve family-friendly transit services. This Request for Information focuses on transit systems serving urbanized areas with populations of 200,000 or more. Comments are requested by August 3, 2026.

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