Opportunity
Centers for Medicare & Medicaid Services #47QTCA22D00CN
CMS Solicitation for Web-Based Consumer Assistance Platform for HealthCare.gov
Buyer
Centers for Medicare and Medicaid Services
Posted
May 13, 2026
Identifier
47QTCA22D00CN
NAICS
541511, 541512
The Centers for Medicare & Medicaid Services (CMS), through its ITCG - DISC division and CCIIO - MPMG center/office, is seeking contractor support for a new consumer assistance platform: - Government Buyer: - Centers for Medicare & Medicaid Services (CMS) - ITCG - DISC division - CCIIO - MPMG center/office - Requested Service: - Implementation, operation, and maintenance of a web-based solution - Platform will allow HealthCare.gov consumers to request on-demand enrollment assistance from Marketplace-registered agents or brokers - No specific OEMs, vendors, products, or part numbers are specified - Contract Details: - Small Business Set-Aside - Firm fixed price - GSA MAS Order - Competitive - Estimated contract value: $5M to $10M - Duration: 5 years - Notable Requirements: - Solution must provide rapid, on-demand assistance for consumers - Supports CMS's initiative to enhance enrollment through technology
Description
CMS requires contractor support to implement, operate, and maintain a consumer assistance web-based solution that enables HealthCare.gov consumers to request on-demand enrollment assistance from a Marketplace-registered agent or broker within minutes. The contract duration is 5 years with an estimated value range of $5M to $10M. This is a Small Business Set-Aside acquisition under a GSA MAS Order - Competitive, with a firm fixed price contract type. The contract supports CMS's initiative to enhance consumer enrollment assistance through a web-based platform.