University of Minnesota Ionwave #U520.2026.SEJST Addendum 1

University of Minnesota RFP for Collection Agency Services

The University of Minnesota is seeking proposals for collection agency services to support university-wide account recovery needs. - Government Buyer: - University of Minnesota (higher education institution) - Scope of Services: - Collection agency services for recovery of university accounts - Vendors may propose one or more types of recovery services - Multiple vendors may be awarded contracts - Requirements: - Respondents must provide information on memberships in national organizations and relevant certifications - Strong emphasis on compliance with data security and privacy regulations, including FERPA and PCI - Confidentiality and business associate agreements are required - No specific OEMs or named vendors are identified in the solicitation - The RFP outlines strict submission instructions and compliance expectations

Description

This Request for Proposal (RFP) issued by the University of Minnesota seeks to identify future collection agency providers for the university's use of collection agency services. Firms may propose to provide one or more recovery services, and multiple awards to vendors are possible. Contractors should provide information about relevant memberships in national organizations and certifications demonstrating a high commitment to compliance. The RFP prohibits respondents from contacting the identified department during the process and emphasizes the importance of reviewing all provided instructions and attachments before submission.

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