Putnam County School District OpenGov #SGS #054-331-2617

Award for K-12 Customer Service and Conflict Resolution Training Services to Caissa K12

This award notice announces the Putnam County School District's intent to procure professional development training services from Caissa K12. - Government Buyer: - Putnam County School District (Florida) - OEM/Vendor: - Caissa K12 - Services Requested: - Customer service and conflict resolution training for district and school-based staff - Focus on communication, stakeholder engagement, de-escalation, and real-world scenarios - Includes interactive learning, role-playing, and practical strategies for K-12 environments - Notable Requirements: - Training tailored specifically for K-12 educational organizations - Designed to improve staff confidence and effectiveness in managing challenging interactions - Estimated Value: - $11,550 (one-time service) - No part numbers or product quantities listed, as this is a service-based procurement - Notice posted to determine if other qualified vendors can provide substantially equivalent services

Description

Putnam County School District intends to award a single source procurement for Customer Service and Conflict Resolution Training Services. The training focuses on customer service, conflict resolution, communication, and stakeholder engagement for district and school-based staff. It aims to provide practical strategies including interactive learning, real-world scenarios, role-playing, and de-escalation techniques to improve staff effectiveness and foster a positive culture. The estimated value of the one-time service is $11,550. This notice is to determine if other qualified vendors can provide substantially equivalent services.

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