SAM #28321326Q00000104

SSA Seeks Renewal of KioWare Software Maintenance for VIPR Kiosks

This opportunity involves the Social Security Administration (SSA) seeking renewal of maintenance services for KioWare software, which is integral to the Visitor Intake Process Rewrite (VIPR) kiosk project at all SSA field offices. - Government Buyer: - Social Security Administration (SSA), Office of Acquisition and Grants - OEMs and Vendors: - KioWare (Original Equipment Manufacturer) - Products/Services Requested: - Renewal of maintenance and support services for KioWare software - Software supports secure kiosk shell operations on virtual machines - Centralized infrastructure for monitoring, control, and management information - Unique/Notable Requirements: - KioWare software is essential for VIPR kiosk operations across all SSA field offices - No specific quantities or part numbers provided - Requirement is for ongoing, continued software support and maintenance - No physical products are being procured, only software maintenance services

Description

The KioWare software supports the Visitor Intake Process Rewrite (VIPR) kiosk project. SOHE/CSI uses the KioWare software to service the VIPR kiosks utilized by visitors to all SSA field offices. The agency uses this software to provide a secure, kiosk shell running on virtual machines in conjunction with a centralized management infrastructure to monitor, control, and to provide management information data. This software will be required for the foreseeable future. Additional Links:Click here to see more information about this opportunity on FedConnect

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