SAM #FDA-75F40126Q00166

FDA Citrix Server and Laboratory Software Upgrade and Migration

This opportunity involves the Food and Drug Administration (FDA), Office of Chief Scientist, Office of Analytical and Regulatory Labs (OARL), seeking a comprehensive upgrade and migration of Citrix Virtual Delivery Agent (VDA) servers for laboratory operations. - Government Buyer: - Food and Drug Administration (FDA), Office of Chief Scientist, Office of Analytical and Regulatory Labs (OARL) - OEMs and Vendors: - Citrix (Empower 3.6.1 Client) - NuGenesis (NuGenesis 9.1 Client) - Waters Corporation (Empower and NuGenesis software) - Products and Services Requested: - Upgrade of Citrix VDA servers from Windows 2016 to Windows 2019 - Deployment, configuration, and installation services for Empower 3.6.1 and NuGenesis 9.1 client applications - Project management and consultation, including regression and operational qualification (OQ) testing - Quality testing services for Empower3 software - Travel and on-site support at FDA laboratories in Irvine, CA; Detroit, MI; and Jamaica, NY - Product/Service Line Items (with part numbers and quantities): - Deployment Services (1, 741003000) - Empower3 SQT Workgroup/ENT/Server Qual Service (2, 176900025) - Project Management (1, 741003300) - Consultation Services: Regression Testing of Empower (2, 741003400) - Configuration Services: Installation of NuGenesis (2, 741003100) - Configuration Services: OQ Testing (2, 741003100) - PS Travel Trip Charge Including Airfare (3, 741003903) - Notable Requirements: - All deliverables must be completed within 60 days of award - Services must include vendor assistance for Chromatographic Data System (CDS) setup, installation, configuration, and qualification - Support for multiple FDA laboratory locations - Firm Fixed Price contract with a 12-month base period

Description

The current Citrix Virtual Delivery Agent (VDA) Servers utilize an outdated version of Windows 2016, which is now past the end of life.  The Food and Drug Administration requests the provisioning of Windows 2019 Servers to support the Citrix Empower 3.6.1 Client and NuGenesis management client re-installations (to replace our current Win2016 Citrix VDA /Empower Client 3.6.1/NuGenesis 9.1 Client app servers). The contractor must be able to provide assistance from the vendor of the Chromatographic Data System (CDS) including setup/installation, configuration, and qualification of the two upgraded Citrix servers that support our laboratories in Irvine, California; Detroit, Michigan; and Jamaica, New York.

View original listing