SAM #IHS-SS-26-1521934

Service Contract for Schneider Electric (APC) UPS/PDU Maintenance at IHS Quentin N. Burdick Facility

The Indian Health Service (IHS), Quentin N. Burdick Memorial Healthcare Facility, is seeking vendors for a one-year service contract to maintain APC power and cooling equipment. - Government Buyer: - Indian Health Service (IHS), Quentin N. Burdick Memorial Healthcare Facility - OEM Highlight: - Schneider Electric (APC brand) - Vendors: - Schneider Electric (as OEM/service provider) - Products/Services Requested: - Advantage Ultra Service Plan for UPS and/or PDU systems - Includes: remedial repairs, all parts, labor, travel, and priority access to spare parts - One annual preventive maintenance visit - Flexible on-site response times (Next-Business Day standard, with options for 4-hour 7x24 or 8-hour 7x24 response) - Access to EcoStruxure IT Free for infrastructure monitoring - Unique/Notable Requirements: - Service must be brand name (Schneider Electric) or equal, meeting all salient characteristics - Equipment covered was purchased in 2017 and requires annual service for warranty/support - Preference for Indian Small Business Economic Enterprises (ISBEE), Indian Economic Enterprises (IEE), or other small businesses - Service to be performed on-site at the Quentin N. Burdick Memorial Healthcare Facility in Belcourt, ND

Description

Sources Sought: Schneider Electric Advantage Ultra Plan for UPS and/or PDUs service to the Quentin N. Burdick Memorial Health Care Facility.

Sources Sought Notice Number: IHS-SS-26-1521934

This Sources Sought Notice is for informational and planning purposes only and shall not be construed as a solicitation, an obligation or commitment by the Indian Health Service.

This notice is intended strictly for market research to determine the availability of Indian Small Businesses, Economic Enterprises (ISBEE), Indian Economic Enterprises (IEE), or Other Small Businesses.

The Government is seeking information from vendors capable of providing a [Brand Name] or equal product that meets the required specifications. The referenced brand name is provided for descriptive purposes only to reflect the characteristics and level of quality needed. Vendors proposing an “equal” product must clearly demonstrate how their product meets or exceeds the salient characteristics identified in this notice.

Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. The anticipated applicable NAICS code for this acquisition is 541511, Custom Computer Programming Services. Other relevant NAICS codes will be considered based on responses received (such as conference centers, etc.).

BACKGROUND The IHS is an agency within the Department of Health & Human Services and is responsible for providing federal health services to American Indians and Alaska Natives. The Indian Health Service provides a comprehensive health service delivery system for approximately 1.9 million American Indians and Alaska Natives who belong to 567 federally recognized tribes, in 35 states. The Indian Health Service Headquarters is located in Rockville, MD and is divided into twelve (12) physical areas: Alaska, Albuquerque, Bemidji, Billings, California, Great Plains, Nashville, Navajo, Oklahoma, Phoenix, Portland, and Tucson. The Great Plains Area Office (GPAO) works in conjunction with 19 Indian Health Service Units and Tribal Managed Service Units to provide health care to approximately 130,000 Native Americans located in North Dakota, South Dakota, Nebraska, and Iowa. QNBMHCF falls under the GPAO and provides medical care to approximately 14,550 tribal members living on the Turtle Mountain Indian Reservation. The Service Unit was built in 1967 with renovation and clinic expansion completed in 1992, to provide an expanded level of outpatient health care services specifically designed to meet the needs of our population. Services include: 24 Hour Emergency Services, Laboratory, Radiology (CAT Scan & Mobile MRI), 24-Hour Pharmacy Services, Optometry, Dental, Clinic, Emergency, Podiatry, Same Day Clinic, and Behavioral Health.

OBJECTIVE To procure the Schneider Electric Advantage Ultra Plan for UPS and/or PDUs service offering, which provides remedial repairs as well as one scheduled preventive maintenance service visit during the yearly agreement to the Quentin N. Burdick Memorial Health Care Facility.

SCOPE Schneider Electric Advantage Ultra Plan for UPS and/or PDUs service offering provides remedial repairs as well as one scheduled preventive maintenance service visit during the yearly agreement. The annual preventive maintenance visit includes a comprehensive visual, environmental, and electronic inspection of the UPS and/or PDU system to help ensure that components are performing to defined technical and environmental specifications. This service includes all labor and travel expenses, with an available 24x7 scheduling upgrade option. On-site remedial services involve Schneider Electric dispatching certified personnel to provide repairs in the event of a problem. Parts, labor, travel, and priority access to spare parts are included. The Advantage Ultra Service Plan from Schneider Electric offers three response time upgrade options to best align with the needs of the customer’s installation: Next-Business Day (standard response time), 4-hour 7x24 Response Time Upgrade, and 8-hour 7x24 Response Time Upgrade.

CONTRACT REQUIREMENTS AND PERSONNEL QUALIFICATIONS General Requirements Parts, Travel, and Labor Included - Fixed cost provides service budgeting stability. Priority access to supply chain - Increases the ROI by providing quick access to spare parts. On-Site Response - Flexible scheduling options allow customers to choose the response time that best aligns with their needs. Highly Skilled Field Service Representatives - Support the system issues and quickly diagnose and repair according to the manufacturer’s specifications. Technical Support - Provides escalation support to address system issues in a timely and efficient manner. Site Report - Provides escalation support to address system issues in a timely manner. EcoStruxure IT Free - EcoStruxure IT Free offers visibility into critical data center equipment, providing access to IT physical infrastructure inventory at any time from anywhere, and understanding the overall health of connected equipment from any device. It includes a software gateway, mobile app, cloud-based data storage, and a web interface. EcoStruxure IT is complimentary for all Schneider Electric customers and serves as the base platform for EcoStruxure Asset Advisor and EcoStruxure IT Expert. Annual Preventive Maintenance - One visit per year to ensure the system performs according to manufacturer specifications. Environmental Inspection - Verifies the system’s surroundings to optimize the lifetime of the UPS solution.

TYPE OF ORDER This is a firm fixed price purchase order.

ANTICIPATED PERIOD OF PERFORMANCE The period of performance shall begin upon the date of award.

PLACE OF PERFORMANCE Quentin N Burdick Memorial Health Care Facility1300 Hospital LoopBelcourt, ND 58316

REPORT(S)/DELIVERABLES AND DELIVERY SCHEDULE Delivery Location:Quentin N. Burdick Memorial Health Care FacilityBelcourt, ND 58316

PAYMENT Payment will be rendered once all supplies are shipped and accounted for, and the invoice is uploaded into IPP for payment.

10.0 Capabilities Statement/Information: Interested parties are expected to review this notice to familiarize themselves with the requirements of this project. Failure to do so will be at your firm’s own risk. The following information shall be included in the capability statement: A general overview of the respondents’ opinions about the difficulty and/or feasibility of the potential requirement, and any information regarding innovative ideas or concepts. Information in sufficient detail about the respondent’s (a) current capability and capacity to perform the work; (b) prior completed events of similar nature/size; (c) organizational experience and management capability; and (d) examples of prior completed Government contracts and other related information. The respondents’ UEI number, organization name, address, point of contact, and size and type of business (e.g., 8(a), HUBZone, etc.) Pursuant to the North American Industry Classification System (NAICS) code: 541511, Custom Computer Programming Services, or comparable NAICS. Any other information that may be helpful in developing or finalizing the requirements of the potential acquisition. The capability statement shall not exceed 10 single-sided pages (including all attachments, resumes, charts, etc.) presented in single-space and using a 12-point font size minimum, in either Microsoft Word or Adobe Portable Document Format (PDF), with 8-1/2 by 11-inch paper size, and 1-inch top, bottom, left, and right margins. All proprietary information should be marked as such. Statements should also include an indication of current certified small business status; this indication should be clearly marked on the first page of your capability statement (preferably placed under the eligible small business concern’s name and address). Responses will be reviewed only by IHS personnel and will be held in a confidential manner.

11.0 Closing Statement Point of Contact: Jody Keplin, Purchasing Agent, at Jody.Keplin@ihs.gov Submission Instructions: Interested parties shall submit capability statements via email to Jody Keplin, at Jody.Keplin@ihs.gov. Must include Sources Sought Number IHS-SS-26-1521934 in the Subject line. The due date for receipt of statements is June 20, 2026, 12:00 p.m. Central Time. All responses must be received by the specified due date and time in order to be considered. This notice is for information and planning purposes only and shall not be construed as a solicitation or as an obligation on the part of IHS. IHS does not intend to award a contract on the basis of responses nor otherwise pay for the preparation of any information submitted. As a result of this notice, IHS may issue a Request for Quote (RFQ). THERE IS NO SOLICITATION AVAILABLE AT THIS TIME. However, should such a requirement materialize, no basis for claims against IHS shall arise as a result of a response to this notice or IHS’s use of such information as either part of our evaluation process or in developing specifications for any subsequent requirement. Disclaimer and Important Notes. This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in SAM.gov. However, responses to this notice will not be considered adequate responses to a solicitation. Confidentiality: No proprietary, classified, confidential, or sensitive information should be included in your response.

View original listing