City of Leduc Bidsandtenders #2026-RFP-CS-041

City of Leduc Seeks Microsoft Dynamics 365 CRM Implementation Partner

The City of Leduc is seeking a qualified partner to implement and support the Microsoft Dynamics 365 CRM system for municipal operations. - Government Buyer: - City of Leduc (Canada) - OEM Highlight: - Microsoft is the sole Original Equipment Manufacturer (OEM) referenced, specifically for the Dynamics 365 CRM platform - Products/Services Requested: - Professional services for the implementation, configuration, and ongoing support of Microsoft Dynamics 365 Customer Relationship Management (CRM) - The CRM will be used for grants management, economic development business contacts, and customer relationship management programs - No specific product part numbers or hardware quantities are listed; the focus is on service delivery - Notable Requirements: - 60-month (5-year) project duration - Proposals must be submitted online - Emphasis on experience with Microsoft Dynamics 365 CRM deployments for public sector or similar organizations

Description

The City of Leduc is seeking proposals for an initial project to implement, configure, and support the Microsoft Dynamics 365 Customer Relationship Management system. The system will be used for grants management, business contacts for economic development, and customer relationship management programs. Proposals must be submitted online by June 30, 2026. The project duration is 60 months.

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