University of Iowa Ionwave #18616

Clinical Staff Office Optimization Services for University of Iowa Health Care

The University of Iowa is seeking proposals for Clinical Staff Office Optimization Services to enhance credentialing and operational workflows across its medical centers. - Government Buyer: - University of Iowa Health Care, Purchasing Office - Scope of Services: - Optimization of CredentialStream platform and credentialing workflows - Alignment of operational workflows and onboarding processes for clinical staff - Development and implementation of standard work for Clinical Staff Office (CSO) roles - Coaching for CSO director - Definition of Quality Improvement Engineer responsibilities in collaboration with IT - Policy and workflow updates to reduce variability and improve measurability - Optimization of pre-CSO workflows including recruitment, hiring, application processes, and communication during primary source verification and committee processes - Notable Requirements: - Suppliers must demonstrate experience with CredentialStream and similar institutions - Compliance with HIPAA and GLB regulations - Agreement to University's Business Associate Agreement if handling PHI - Preference for data to remain within the United States - Submission of audited financial statements and detailed fee structures - OEMs and Vendors: - CredentialStream (platform referenced; no specific OEMs or vendors named) - Place of Performance: - University of Iowa Health Care medical centers (Iowa City campus, downtown Iowa City, North Liberty campus)

Description

The University of Iowa is soliciting written proposals from qualified suppliers to provide clinical staff office optimization services. The scope includes optimizing Credential Stream and aligning operational workflow, onboarding new team members, developing standard work for roles within the clinical staff office, and optimizing pre-CSO workflows including recruitment and communication processes. The University reserves the right to change the scope of work as required. Proposals must be submitted electronically by June 18, 2026, with a question cutoff date of June 10, 2026.

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