Lee County Southwest Florida #PB210189JJB

Award and Implementation of Statewide E-Payment Collection and Processing Services for Lee County, FL

This opportunity involves the award and ongoing contract for statewide electronic payment collection and processing services for Lee County, FL, leveraging the State of Florida Department of Financial Services contract with NIC Services, LLC. - Government Buyers: - State of Florida Department of Financial Services (DFS) - Lee County Board of County Commissioners (including Procurement Management) - OEMs and Vendors: - NIC Services, LLC (primary payment facilitator and platform provider) - First Data Merchant Services LLC (card processing provider) - Wells Fargo Bank, N.A. (settlement bank) - Products and Services Requested: - Core e-Payment Platform supporting Payment Cards and eChecks via web, mobile, POS, IVR, and batch channels - Includes PCI-certified POS equipment (e.g., MagTek DynaPad, Ingenico Lane series), available for purchase or rent - IVR System Minutes (annual bank of 296,000 minutes for automated phone payments) - eCheck Guarantee service - Value-added SaaS (AppEngine, Gov2Go, Event Registration Portal, OnTheGo Mobile App, Prompt Pay) - Professional services (custom development, ad hoc reporting, technical consulting) - Implementation and transition services for onboarding and migration - Ongoing support, training (including PCI compliance), and reporting - Card processing services, settlement, and compliance with PCI DSS, NIST standards, and Florida public records law - Unique or Notable Requirements: - Transition of all participants to the new platform within 14 months - Strict data security, breach notification, and disaster recovery requirements - Compliance with PCI DSS, NIST, and Network Rules - Financial reporting, chargeback management, and public records compliance - Cost savings for Lee County ($0.17 per transaction below market) - Performance bond requirement ($10,000,000) - Contract allows for piggybacking by local governments and includes renewal options up to 10 years - Key Locations: - Department of Financial Services, 200 E. Gaines Street, Tallahassee, FL - Lee County, FL (including 2115 Second Street, Fort Myers, FL) - Division of Treasury, 1801 Hermitage Blvd., Tallahassee, FL - NIC Services, LLC, 25501 West Valley Parkway, Suite 300, Olathe, KS - Wells Fargo Bank, N.A., P.O. Box 6079, Concord, CA

Description

This contract, identified as PB210189JJB, is for Merchant Services to provide electronic payment collection and processing services. The contract allows Lee County to accept credit card payments for goods and services on an as-needed basis. It is a piggyback contract utilizing pricing from the State of Florida Department of Financial Services Contract TR227 with NIC Services, LLC as the awarded vendor. The contract term is five years starting August 3, 2021, with renewal options extending to October 4, 2030, and includes provisions for data security, public records compliance, and participation agreements for local government entities.

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