CanadaBuys #W8485-TBIPS2026-04

DND seeks Help Desk and Operations Support Specialists for IM/IT and ERP Services

The Department of National Defence (DND) is seeking professional services to support its IM/IT business operations for the Director Aerospace Equipment Business Management (DAEBM). - Services required: - One Intermediate Level 2 Help Desk Specialist - One Intermediate Level 2 Operations Support Specialist - Scope of work: - Support DAEBM's corporate IM/IT business model - Provide ERP Customer Support Services for the AEPM component of the Defence Resource Management Information System (DRMIS) - Contract details: - 48-month base period with a one-year irrevocable option - Estimated effort: 225 days per year per resource - Secret-level security clearance required - Eligibility: - Only pre-qualified suppliers under the Task-Based Informatics Professional Services (TBIPS) arrangement may bid - Place of performance: - 455 Blvd de la Carrière, Gatineau, QC, National Capital Region - No specific OEMs or vendors are named in the scope of work

Description

This solicitation is for the Department of National Defence (DND) to procure professional services under the Task-Based Informatics Professional Services (TBIPS) arrangement. The requirement includes one Help Desk Specialist (Intermediate, Level 2) and one Operations Support Specialist (Intermediate, Level 2) to support the Director Aerospace Equipment Business Management (DAEBM) for its corporate IM/IT business model, including ERP Customer Support Services for the AEPM component of the Defence Resource Management Information System (DRMIS). The contract duration is 48 months with one irrevocable one-year option, located in the National Capital Region at 455 Blvd de la Carrière, Gatineau, QC. Security clearance at the Secret level is required, and the estimated effort is 225 days per year per resource.

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