SAM #W91247-26-Q-A017

Fort Bragg DEERS/RAPIDS ID Card and CAC Support Services Solicitation

This opportunity seeks a contractor to provide comprehensive Identification Card Services at Fort Bragg, North Carolina, supporting the Army's Directorate of Human Resource Services (DHR) and Installation Management Command (IMCOM). - Government Buyer: - Department of the Army, Mission and Installation Contracting Command (MICC) - Fort Bragg - Installation Management Command (IMCOM), Fort Bragg - Products/Services Requested: - Non-personal services for Defense Enrollment and Eligibility Reporting System (DEERS) and Real Time Automated Personnel Identification System (RAPIDS) Common Access Card (CAC) and Uniformed Services ID (USID) card issuance and support - Staffing for: - 14 RAPIDS workstation operators - 2 customer service window staff - 2 telephone appointment line staff - 2 Security Site Managers (SSMs) - Card issuance, DEERS data updates, appointment scheduling, and equipment maintenance - Service Contract Reporting (SCR) annually via SAM.gov - Quantities and Workload: - Estimated annual workload: 40,000-50,000 CACs and 22,000-33,000 USID cards issued - Service line items span a 1-month phase-in, 11-month base, and four 12-month option periods (up to 5 years) - Unique/Notable Requirements: - Contractor must provide all personnel, supervision, equipment, supplies, and facilities - Emphasis on security, quality assurance, and compliance with Army and DoD regulations - Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside - All work performed at Fort Bragg, including the Soldier Support Center (SSC) Building 4-2843 - No specific OEMs or hardware part numbers are identified; the focus is on service delivery and operational staffing.

Description

This is a draft Solicitation, an amendment will be published for the offical release of the Combined Synopsis Solicitation. 

The Mission and Installation Contracting Command- Fort Bragg (MICC-FB) has a requirement to procure a non-personal service for Directorate of Human Resource Services (DHR). Services include to provide Defense Enrollment and Eligibility Reporting System (DEERS)/ Real Time Automated Personnel Identification System (RAPIDS) Common Access Card (CAC) support services for the Installation Management Command (IMCOM) at Fort Bragg, North Carolina. The Contractor shall provide all personnel, supervision, supplies, equipment and facilities, necessary to perform the verification and issuance of military identification (ID) and CAC cards for active-duty military, Reserve and National Guard members, military retirees, family members, Department of Defense civilians and other eligible recipients. 

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.2 as supplemented with additional information included in this notice and in accordance with the Procedures authorized in FAR Part 12. This announcement will constitute as the only solicitation; qoutes are being requested and a written solicitation will NOT be issued. Additionally, the Government will utilize procedures in accordance with FAR Part 12 and FAR Part 15.

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