SAM #NOF-2026-0004

HUD Enterprise Talent Management System (ETMS) Operations, Maintenance, and Support Services

The Department of Housing and Urban Development (HUD), through its Office of the Chief Information Officer (OCIO), is seeking contractor support for its Enterprise Talent Management System (ETMS) to serve the Office of the Chief Human Capital Officer (OCHCO) and Office of the Inspector General (OIG). - Government Buyer: - Department of Housing and Urban Development (HUD) - Office of the Chief Information Officer (OCIO) - Supporting OCHCO and OIG - Products and Services Requested: - Enterprise licensing subscription for ETMS supporting 7,000 users - Includes tailored configuration, integrations, and FedRAMP-certified cloud hosting - Project management services (planning, scheduling, communication, risk management) - Operations and maintenance (O&M) services (configuration, upgrades, database admin, FISMA evaluations, monitoring) - Help desk support (Tier 2/3, phone/email/chat, incident management) - Documentation services (SOPs, job aids, reports) - Training support (virtual training, Section 508 compliance, evaluation surveys) - Data transition and migration services (analysis, mapping, validation, security compliance) - Transition services (transition-in/out management) - Unique or Notable Requirements: - FedRAMP-compliant cloud environment - Section 508 accessibility compliance - Multi-factor authentication - Strict security and privacy controls - Support for workforce planning, competency tracking, employee and leadership development, and data-driven decision-making - No specific OEMs or vendors are named; the procurement is open to qualified providers of talent management solutions. - Place of Performance and Delivery: - HUD Headquarters, 451 7th Street, SW, Washington, DC 20410 (contracting office) - Contractor’s facility (remote/virtual work) - Period of Performance: - Base year of 12 months with four 12-month option years (one attachment) - Alternative: Base year of 12 months with a 6-month option and a 6-month transition-out period (other attachment) - NAICS Code: 541519 (Other Computer Related Services)

Description

The Department of Housing and Urban Development (HUD) is issuing this sources sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support this requirement for HUD’s Office of the Chief Information Officer (OCIO), in support of the Office of the Chief Human Capital Officer (OCHCO) and Office of the Inspector General (OIG) requires the Contractor to provide licenses, configuration, implementation, and ongoing operations and maintenance (O&M) support for HUD’s Enterprise Talent Management System (ETMS). The solution must support workforce planning, competency tracking, employee and leadership development, and data-driven decision-making.

Contractor services shall include: •Project Management •Enterprise Licensing Subscription and Support •Operations and Maintenance (O&M) Services •Help Desk Support •ETMS Documentation •Training Support Services •Development, Modernization, and Enhancements (DME) (Optional Task) •Transition Services (Optional Tasks)

The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 541519 Other Computer Related Services. Product Service Code DA01 IT and Telecom – Business Application / Application.

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