Bismarck Civicplus #Permit, License & Asset Management

City of Bismarck Solicits Cloud-Based Permitting, Licensing, and Asset Management System

The City of Bismarck, North Dakota, is seeking proposals for a cloud-based software platform to modernize and unify its permitting, licensing, inspections, code enforcement, and asset/work order management processes across multiple city departments. - Government Buyer: - City of Bismarck, North Dakota - Multiple city departments, led by the IT Department / Senior Systems Analyst - Products/Services Requested: - Cloud-hosted software solution for permitting, licensing, inspections, and code enforcement - Optional or integrated enterprise Asset Management and Work Order Management system - Implementation, configuration, data migration, training, and ongoing support services - Key Requirements: - Support for complex, multi-departmental regulatory workflows - Secure, user-friendly public portal for applications, payments, and status tracking (serving over 4,500 active accounts) - Robust mobile and offline field capabilities for approximately 40 inspectors and 650 employees - Role-based security, audit trails, and compliance with security standards - Integration with ArcGIS Online (GIS), financial systems, and open APIs for future expansion - Data migration from legacy systems (CommDev TRAKiT, AssetWorks) - Scalable, flexible licensing for administrative, field, and read-only users - Phased implementation and the possibility of multiple awards for different functional areas - OEMs and Vendors: - No specific OEMs or vendors are named; the RFP is open to all qualified providers - Notable Details: - The City is open to best-of-breed or unified solutions, and expects high transaction volumes and public usage - Vendors must specify which solution components are native and which are provided via integration

Description

The City of Bismarck is seeking proposals for a comprehensive, cloud-hosted software solution to support permitting, licensing, inspections, code enforcement, and related regulatory workflows across multiple City departments. The solution should also support enterprise Asset Management and Work Order Management, either integrated or as standalone systems that interoperate with the permitting and licensing platform. The procurement aims to replace fragmented legacy systems with modern, integrated solutions to improve regulatory compliance, operational efficiency, data integrity, and public access. The selected solution(s) must support the full lifecycle of permits and licenses and enable tracking and management of City assets, service requests, inspections, and maintenance work orders.

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