Chula Vista Planetbids #141729

Chula Vista Solicits Cloud-Based Tow Management Software Solution

The City of Chula Vista is seeking proposals for a secure, cloud-based tow management software solution to modernize and centralize communication among law enforcement, tow operators, and vehicle owners. - Government Buyer: - City of Chula Vista, Purchasing Department - OEMs and Vendors Mentioned: - Caspio - Concourse Tech Inc. - MKN Web Solutions, LLC - UR International, Inc. - Products/Services Requested: - Turnkey, secure, cloud-based tow management software system - Must support real-time communication, automated notifications, auditable records, and integration with municipal and law enforcement systems - Quantity: 1 system - Unique or Notable Requirements: - Solution must automate and streamline towing, storage, release, and impound processes - Must improve transparency and reduce manual/duplicative work - Electronic proposal submission required - Cost proposal must be provided in Excel format - Period of Performance: - Initial contract term of 12 months, with four optional one-year renewals (potential for annual subscription) - Place of Performance: - City of Chula Vista, CA (San Diego County)

Description

The City of Chula Vista is seeking proposals for a secure, cloud-based tow management software solution that automates and centralizes communication among law enforcement, licensed tow operators, and vehicle owners. The system aims to enhance public safety and operational efficiency by streamlining towing, storage, release, and impound processes, improving transparency, reducing manual work, and providing timely, accurate information. The vendor shall deliver a turnkey software solution supporting the entire lifecycle of vehicle towing and impound events, including real-time communication, automated notifications, auditable records, and integration with existing municipal systems where feasible. The contract has an initial term of 12 months with options for four additional one-year renewals. Responses must be submitted electronically by June 18, 2026.

View original listing