Oregon Buys #S-10000-00017083

Continued Maintenance and Support for ORCHARDS Background Check System

The Oregon Department of Human Services (ODHS) is seeking continued maintenance and support services for the ORCHARDS Background Check System, a mission-critical platform used by ODHS and the Oregon Health Authority (OHA) to conduct background checks across thousands of entities statewide. - Government Buyer: - Oregon Department of Human Services (ODHS), Central & Shared Services, Background Check Unit - Products/Services Requested: - Maintenance and support services for the ORCHARDS Background Check System - NIGP code 92005: Computer software maintenance and support services - 1 unit of continued system services (no part number specified) - Unique/Notable Requirements: - ORCHARDS is essential for statewide background checks for ODHS and OHA - Uninterrupted service is required through the end of the period of performance - The procurement is a special notice for continued services, not an open competitive solicitation - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Place of Performance: - Services support statewide operations, with the buyer located in Salem, Marion County, Oregon

Description

This is a special procurement notice for ORCHARDS Background Check System Services. ORCHARDS is a critical system used by the Background Check Unit (BCU) for background checks, vital for both the Oregon Department of Human Services (ODHS) and Oregon Health Authority (OHA). The notice indicates the importance of continued services through June 30, 2027. This is a notice of procurement, not an active bid solicitation, and no pre-bid conference is scheduled.

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