North Dakota Bismarck Civic Plus #RFP for PERMIT, LICENSE, & ASSET MANAGEMENT SYSTEM

City of Bismarck Solicits Cloud-Based Permit, License, and Asset Management System

The City of Bismarck, North Dakota, is seeking proposals for a modern, cloud-hosted software platform to manage permitting, licensing, inspections, code enforcement, and asset/work order management across multiple city departments. - Government Buyer: - City of Bismarck, North Dakota - Multiple city departments, with IT Department/Senior Systems Analyst as primary contact - Products/Services Requested: - Cloud-hosted permitting, licensing, and code enforcement software platform - Must support complex, multi-departmental workflows, regulatory compliance, and public portals - Integration with GIS (ArcGIS Online) and financial systems required - Mobile and offline field operations for approximately 40 inspectors - Scalable licensing for up to 650 employees and thousands of public users - Data migration from legacy systems (CommDev TRAKiT, AssetWorks) - Robust security, audit trails, and open APIs for future expansion - Asset Management and Work Order Management system - May be integrated with or standalone from permitting/licensing platform, but must interoperate - Supports asset tracking, service requests, inspections, and maintenance work orders - Implementation, configuration, and integration services - Includes data migration, system setup, and integration with existing city systems - Training and ongoing technical support - User training, technical support, and system maintenance - Unique/Notable Requirements: - Vendors may propose unified or best-of-breed solutions; must specify which components are native vs. integrated - Preference for scalable, cloud-based SaaS with phased implementation options - Open to separate awards for functional areas - Strong emphasis on operational efficiency, data integrity, and improved public access - No specific OEMs or vendors are named in the solicitation; open competition among qualified software providers

Description

The City of Bismarck is soliciting proposals for a comprehensive, cloud-hosted software solution to manage permitting, licensing, inspections, code enforcement, and related regulatory workflows across multiple city departments. The procurement also includes solutions for enterprise Asset Management and Work Order Management, either integrated or standalone but interoperable with permitting and licensing systems. The goal is to replace fragmented legacy systems with modern, integrated software to improve compliance, efficiency, data integrity, and public access. The solution must support complex workflows, evolving regulations, scalability, and flexible architecture.

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