Anaheim Opengov #9898

Anaheim Solicits Shopping Cart Retrieval Services for Citywide Abandoned Cart Management

The City of Anaheim Planning and Building Department is seeking competitive bids for Shopping Cart Retrieval Services to address abandoned shopping carts throughout Anaheim. - Government Buyer: - City of Anaheim, Planning and Building Department, Community Preservation Division - Products/Services Requested: - Shopping Cart Retrieval Services - Tagging and removal of abandoned shopping carts from public and private properties - Pick-up and delivery of carts back to stores - Immediate removal of unidentified or damaged carts - Monthly and annual reporting - Estimated average of 820 carts serviced per month - Bidders must operate at least two retrieval vehicles and provide 24/7 availability - Compliance with all relevant laws, regulations, and City policies - Use of vendor's own employee tags and coordination with store managers - Contract Details: - One-year base term with up to four one-year renewal options - Fixed monthly fee for services (12 months per base period) - Price adjustments after the base period limited by the Los Angeles-Long Beach-Anaheim Consumer Price Index for labor - Continuous service required, including holidays - No specific OEMs or vendors are named in the solicitation - Notable Requirements: - Timely response to service requests (within 12-24 hours) - Electronic bid submission and required documentation (insurance, vendor questionnaire) - City may award to one or multiple bidders

Description

The City of Anaheim, Planning and Building Department, is soliciting competitive bids from qualified vendors for Shopping Cart Retrieval Services. The scope includes tagging and removing abandoned shopping carts from public and private properties, responding to requests within 12-24 hours, providing monthly and annual reporting, and servicing approximately 820 carts per month. The contract will be for a 1-year base term with up to 4 renewal years, with a fixed monthly fee for services. Bidders must submit electronic bids through the City's online bidding system by June 25, 2026, and comply with all legal and City requirements.

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