CanadaBuys #20144195

SAAQ Qualification for Dispute Resolution and Conflict Management Services

This opportunity from the Société de l’assurance automobile du Québec (SAAQ) seeks to qualify service providers for specialized dispute resolution and conflict management services. - Government Buyer: - Société de l’assurance automobile du Québec (SAAQ), a provincial government agency in Canada - Services Requested: - Dispute resolution and conflict management services - Includes mediation, admissibility analysis, and investigations related to formal complaints or grievances, especially those involving harassment - Contract Details: - Estimated duration of 60 months (5 years), with annual updates and a 5-year validity period from the end of the qualification process - Submissions must be made electronically through the government’s tender system - Notable Requirements: - Providers must adhere to applicable policies and guidelines - SAAQ reserves the right not to accept the lowest or any offer - No specific OEMs or vendors are named in the notice

Description

This qualification notice aims to create a list of specialized service providers in dispute resolution and conflict management for the Société de l’assurance automobile du Québec (SAAQ). The scope includes dispute resolution, mediation, admissibility analysis, and investigations related to formal complaints or grievances concerning harassment. The contract duration is estimated at 60 months with a validity period of 5 years from the end of the process, including annual updates. Submissions are electronic only through the government’s electronic tender system, and the SAAQ does not commit to accepting the lowest or any offer.

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