Opportunity
Seminole Opengov contracts #23560
Award for Interactive Voice Recognition (IVR) System for Seminole County
Posted
April 01, 2021
Identifier
23560
NAICS
541512
Seminole County has awarded a contract for an Interactive Voice Recognition (IVR) system to Selectron Technologies, Inc. - Government Buyer: - Seminole County (local government) - OEM and Vendor: - Selectron Technologies, Inc. (OEM and vendor) - Products and Services Requested: - Interactive Voice Recognition (IVR) System - Procurement and implementation of an IVR system - Includes implementation, support, and potential maintenance - No specific part numbers or purchase quantities provided - Notable Requirements: - Contract includes a base period with multiple one-year renewal options - Supports the county's needs for automated voice response technology - Primary location is the county's main office in Sanford, Florida
Description
This solicitation is for the Interactive Voice Recognition (IVR) Project for Seminole County. The project involves procuring an IVR system with a contract duration from April 1, 2021, to March 31, 2027, including multiple one-year renewal options. The contract is awarded to Selectron Technologies, Inc. The project is a Request For Proposal (RFP) and includes various amendments and renewal documents.