University of Missouri Ionwave #26-0108

University of Missouri Solicits Cloud-Based Public Records Management SaaS Solution

The University of Missouri System is seeking proposals for a cloud-based Public Records Intake, Response, and Management System to serve its campuses and health care system. - Government Buyer: - University of Missouri System (UM Procurement office) - Products/Services Requested: - Cloud-based Software-as-a-Service (SaaS) platform for public records management - Must support intake, tracking, communication, redaction, and release of public records - Required integration with Microsoft 365 (Outlook, Teams, SharePoint) - Native support for Azure Active Directory and Single Sign-On (SAML 2.0, OAuth 2.0, OpenID Connect) - Compliance with FERPA, HIPAA, GLBA, and Missouri Sunshine Law (Chapter 610, RSMo) - Accessibility compliance (WCAG 2.1 AA) - Security requirements (HECVAT, data protection addendum) - Data migration from existing GovQA by Granicus system - Automated workflow routing, deadline tracking, configurable intake forms, audit trails, immutable logs - Bulk and pattern-based redaction, public access to released documents - Ability to convert .pst files to PDF with de-duplication - Unique/Notable Requirements: - Multi-campus administration capability - Public submission portal and automated workflow - Audit trails and immutable logs for compliance - Data migration from legacy GovQA by Granicus system - Firm pricing for initial five-year term; annual increases for renewal periods to be specified - No specific OEMs or vendors are named; opportunity is open to qualified SaaS providers

Description

The University of Missouri is requesting proposals for the furnishing and delivery of a Public Records Intake, Response and Management System. The system should be a cloud-based SaaS platform that streamlines intake, tracking, communication, redaction, and release of records in compliance with Missouri Sunshine Law. It must support multi-campus administration, integrate with existing systems like Microsoft 365, and ensure compliance with FERPA, HIPAA, and GLBA. The contract term is five years with options to renew for five additional one-year periods.

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