SAM #FA330026SSAUSIS

Air University SIS Modernization and Sustainment (SAP SLcM/S4HANA)

The United States Air Force's Air University is seeking contractor support for the modernization and sustainment of its Student Information System (SIS), specifically leveraging SAP Student Lifecycle Management (SLcM) and SAP S/4HANA technologies. - Government Buyer: - United States Air Force, Air University, 42d Contracting Squadron at Maxwell Air Force Base - OEMs and Vendors: - SAP is the primary OEM referenced for SIS and S/4HANA solutions - Products/Services Requested: - Modernization and sustainment of the AU Student Information System (SIS) - SAP Student Lifecycle Management (SLcM) and SAP S/4HANA deployment - Establishment of ITIL-based governance and IT Service Management (ITSM) framework - Implementation of change and configuration management processes (including CMDB) - Transformation planning and delivery of a modernization roadmap - Operational and technical support for SIS, including Tier III support, SAP module support, security maintenance, and application management - Cloud One AWS platform support and maintenance of interfaces/environments - Quarterly training for up to 20 students, with updates for new capabilities - Performance and system reporting using government ticket platform - Unique/Notable Requirements: - High availability and disaster recovery for SAP S/4HANA - Automation via Infrastructure as Code (IaC) and CI/CD - Strict cybersecurity compliance - Training coordination with Registrar Office - Contract includes a 12-month base period with four 12-month option periods (up to five years total) - Place of Performance: - Air University at Maxwell Air Force Base, Montgomery, Alabama

Description

The 42d Contracting Squadron, Maxwell AFB, AL is seeking sources that perform the tasks necessary to modernize, sustain, and support the AU Student Information System. The scope includes establishing a robust governance framework, providing transformation and operational support, delivering technical maintenance, developing and executing a training plan, and furnishing detailed reporting IAW the Statement of Work (SOW).

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