SAM #36C25226R0075

Non-Emergency Wheelchair and Sedan Transportation Services for VA Medical Centers and Clinics

The Department of Veterans Affairs is conducting market research for contracted non-emergency wheelchair and sedan transportation services supporting the Clement J. Zablocki VA Medical Center, associated Community-Based Outpatient Clinics (CBOCs), and other VA/non-VA facilities across Wisconsin, Michigan, and Illinois. - Government Buyer: - Department of Veterans Affairs, Clement J. Zablocki VA Medical Center - Managed by 252-Network Contract Office 12 (36C252), VA Great Lakes Acquisition Center, Milwaukee, WI - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Products/Services Requested: - Non-emergency wheelchair van transportation services (estimated 70,000 trips annually) - Non-emergency sedan transportation services (estimated 18,000 trips annually) - 24/7 service coverage, including weekends and holidays - VetRide (or successor) software monitoring and updating - On-site representatives required at Milwaukee and Green Bay VA facilities - Unique/Notable Requirements: - Fleet must include both rear-loaded and side-loaded wheelchair vans - Contractor must describe fleet size and type, and provide quality control programs - Vehicle safety standards and driver qualifications are mandatory - Coverage includes multiple VA medical centers, CBOCs, and select airports - Single award IDIQ contract anticipated with a five-year ordering period - This is a sources sought notice for market research, not a solicitation for proposals

Description

The Department of Veterans Affairs (VA) Clement J. Zablocki VA Medical Center (hereafter VAMC), its associated Community-Based Outpatient Clinics (CBOCs), and affiliated healthcare clinics require contracted non-emergency wheelchair and sedan transportation services. The contractor shall furnish the necessary personnel and equipment to provide for twenty-four (24) hours Seven (7) days a week wheelchair van and sedan transportation services, along with VetRide (or its successor) monitoring/updating, including weekends and holidays. The VAMC estimates approximately 70,000 wheelchair van and 18,000 sedan trips per year. See attached draft version of the Performance Work Statement (PWS), which may differ from the PWS included in any future solicitation and resultant award. The North American Industry Classifications System (NAICS) code for this procurement is: 485991 Special Needs Transportation with a Small Business Size Standard of $19 million in annual revenue.

All interested, responsible sources shall submit a capability statement by 10:00 a.m. (local time) on Monday June 8, 2026 to erika.cannaday@va.gov, to include the following:

Organizational name, including DBA, if applicable, and address Point of contact (name, title, email address) SAM Unique Entity ID Business size under NAICS 485991 Company Experience in providing transportation services to medical patients, to include number of years and any examples of current contracts in place with government or commercial entities Contact information for contracts listed in company experience and a description of services provided (type of services, volume of trips per year, geographic service area covered, etc.) Example(s) of quality control programs an procedures currently utilized Size and type of fleet, including number of sedan and wheelchair vans (specifying number of wheelchair vans that are rear-loaded and side-loaded); Number of drivers currently employed This is not a solicitation for proposals, proposal abstracts, bids, or quotations. Telephone inquiries will not be returned. This Sources Sought notification is issued solely for information and planning purposes to determine availability of qualified vendors and does not constitute a solicitation. Based on the responses to this Sources Sought Notice/Market Research, this requirement may be set-aside for a specific small business socio-economic contracting program, small business or full and open competition.

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