Hawaii eProcurement Portal #Q26003159

Hawaii Department of Taxation Solicits Statewide Remote Interpretation Services

The State of Hawaii Department of Taxation is seeking qualified vendors to provide statewide spoken language interpretation services for individuals with limited English proficiency interacting with the Department. - Government Buyer: - Department of Taxation, Administrative Services Office, State of Hawaii - Scope of Services: - On-demand and scheduled remote spoken language interpretation - Services required Monday through Friday, 7:45 am to 4:30 pm HST, excluding state holidays - Estimated annual requirement: less than 200 hours - All services must be US-based - Compliance and Security Requirements: - Strict adherence to IRS Publication 1075 for safeguarding Federal Tax Information (FTI) - Contractor must ensure confidentiality and timely response - Quality evaluation of interpreter services is required - Equipment: - Contractor is responsible for providing all necessary equipment to deliver remote interpretation - OEMs and Vendors: - No specific OEMs or vendors are named; opportunity is open to all qualified providers - Place of Performance: - Services support the Department of Taxation at 830 Punchbowl Street, Honolulu, Hawaii 96813, but are delivered remotely statewide

Description

The Department of Taxation, Administrative Services Office, is soliciting offers for spoken language interpretation services. The services are to be provided statewide and include on demand and scheduled remote interpreter services from Monday through Friday, 7:45 am to 4:30 pm HST, excluding State holidays. The contract is estimated for less than 200 hours annually and requires all services to be US based. The contractor will be responsible for providing all required equipment and maintaining confidentiality and compliance with IRS Publication 1075 requirements.

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