Virginia's eProcurement Marketplace #QQ 121335

Virtual Help Desk Advising and Training for FAFSA/CSS Profile

The State Council of Higher Education in Virginia is seeking a qualified vendor to provide virtual help desk advising and training services for students and counselors on the FAFSA and CSS Profile processes for the 2026-2027 academic year. - Government Buyer: - State Council of Higher Education in Virginia - Services Requested: - Help desk advising for post-secondary education goals and financial aid - Virtual training sessions for counselors and students on FAFSA and CSS Profile - Contract Details: - Initial contract term of one year - Option to renew for up to five additional one-year periods - Firm fixed pricing required for the initial year and renewal options - Requirements: - Services must be delivered virtually - Vendor must be capable of supporting higher education students and counselors - No specific OEMs or product part numbers are mentioned - Opportunity is open to vendors specializing in educational support and virtual training services

Description

The contract is for one year with five optional renewal years. The vendor will provide help desk advising and virtual training for FAFSA and CSS Profile. The service period is from July 1, 2026, through June 30, 2027. The response deadline is June 3, 2026, at 12:00 PM. The contact person is Kamisha Jackson.

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