Tarrant County Ionwave #F2026130

Annual Maintenance Contract for Dell Isilon, PowerScale, and CloudPools Hardware and Software

Tarrant County is seeking bids for a twelve-month contract to provide hardware and software maintenance for Dell Isilon, PowerScale, and CloudPools products for its Information Technology Department. - Government Buyer: - Tarrant County Information Technology Department - Purchasing Office, Fort Worth, TX - OEM Highlight: - Dell Technologies (including Dell EMC, PowerScale, Isilon, CloudPools, OneFS) - Vendors must: - Be authorized Dell resellers and provide proof of authorization - Ensure full entitlement, activation, and continuous coverage for all specified Dell assets - Map each service tag, serial number, and licensed OneFS software module accurately - Maintain compliance with Tarrant County's insurance, diversity, and information security policies - Designate a security contact and comply with strict data security, residency, and breach notification requirements - Cooperate with audits and ensure personnel pass criminal background checks if accessing county data or secure facilities - Products/Services Requested: - Dell PowerScale and Isilon hardware and software maintenance - CloudPools capacity modules and OneFS software features - Dell ProSupport services (including 4-hour response, onsite support, and software maintenance for SmartDedupe, CloudPools, HDFS, Encryption Key Management, and Enterprise Advanced Bundle) - Annual contract for maintenance services - Notable Requirements: - Firm pricing for the entire contract term - Award on an all-or-none basis to the lowest responsible bidder - Cooperative purchasing available for other governmental entities - Data residency within the contiguous U.S. and rapid breach notification - Completion of a detailed pricing response sheet - Place of Performance: - Tarrant County government facilities in Fort Worth, TX

Description

Tarrant County is soliciting bids for an annual contract to provide hardware and software maintenance for Isilon and Cloudpools products used by the Information Technology Department. The contract term is twelve months, effective from November 1, 2026, through October 31, 2027, with prices firm for the entire period. The award will be made on an all-or-none basis to the lowest responsible bidder meeting all specifications. Bidders must be authorized Dell resellers and complete a pricing response sheet as part of their bid.

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