Ontario Tenders #tender_21844

SaaS-Based Intelligent Document Processing Solution and Implementation for Public Health Ontario

Public Health Ontario (PHO), part of the Government of Ontario, is seeking proposals for a SaaS-based Intelligent Document Processing (IDP) solution with implementation services: - Government Buyer: - Public Health Ontario (PHO), Government of Ontario - OEMs and Vendors: - Solicitation is open to Software Original Equipment Manufacturers (OEMs); no specific OEMs or vendors are named - Products/Services Requested: - SaaS solution featuring Robotic Process Automation (RPA) and Intelligent Document Processing (IDP) - Centralized paper requisition scanning, data extraction, and validation - Secure integration with PHO's Laboratory Information System - Canadian implementation services, either directly or via a single named Canadian partner - Onsite vendor resources required at PHO's main office in Toronto and other PHO laboratory locations as needed - Unique/Notable Requirements: - "Human-in-the-loop" validation for low-confidence data fields - Full audit trail for all document processing activities - Support for accelerated barcode/label issuance - Implementation services must be provided in Canada - Period of Performance: - Initial contract term is 12 months - Locations: - Primary place of performance is PHO's main office in Toronto, with additional work at other PHO laboratory locations in Ontario as required

Description

Public Health Ontario (PHO) is inviting Software Original Equipment Manufacturers (OEMs) to submit proposals for a Software-as-a-Service (SaaS) solution featuring Robotic Process Automation (RPA) and Intelligent Document Processing (IDP). The solution must centralize paper requisition scanning and data extraction for Front End Processing, use human-in-the-loop validation for low-confidence data fields, and securely commit validated data into PHO's Laboratory Information System. The primary goal is to reduce median processing time per requisition by approximately 69%, from 4.64 minutes to 1.45 minutes. The OEM must provide Canadian implementation services, either directly or through one Canadian implementation partner, with vendor resources available onsite primarily in Toronto and other PHO laboratory locations in Ontario as required.

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