New York State Contract Reporter #C161871

RFI for 24/7 Virtual Emergency Care Telemedicine Services for NYS Correctional Facilities

The New York State Department of Corrections and Community Supervision (DOCCS) is seeking information from vendors on providing Virtual Emergency Care telemedicine services for its correctional facilities statewide. - Government Buyer: - New York State Department of Corrections and Community Supervision (DOCCS), Support Operations division - Services Requested: - 24/7/365 Virtual Emergency Care Services via telemedicine - Support for up to 1200 emergencies per month across 41 correctional facilities - Real-time interaction between emergency medicine providers, incarcerated individuals, and DOCCS medical staff - Coordination with local hospitals, medical orders, education, and emergency room recommendations - Technical and Operational Requirements: - Compatibility with Cisco CS-Desktop Pro-K9 (Webex-based telemedicine equipment) - System functionality, data security, and language translation capabilities - Workflow integration, staffing, and technical support/maintenance - Vendors must provide estimated pricing models and describe their capabilities - OEMs and Vendors: - No specific OEMs or vendors are named in the RFI - Cisco is referenced as the OEM for existing telemedicine equipment - Notable Requirements: - Service must be available 24/7/365 - Must support high emergency volume and integrate with existing DOCCS systems - Emphasis on data security and seamless coordination with correctional and medical staff

Description

This Request for Information (RFI) issued by the New York State Department of Corrections and Community Supervision seeks information from vendors capable of providing Virtual Emergency Care Services. The services should offer immediate 24/7/365 telemedicine evaluation by experienced emergency medicine experts, supporting up to 1200 potential emergencies per month. The service will enable real-time interactions between the vendor's emergency medicine provider, incarcerated individuals, and DOCCS medical staff across 41 state correctional facilities. The RFI aims to gather details on vendor capabilities, system functionality, service support, and estimated charges for budgeting purposes.

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