SAM #36C24826Q0743

Sole Source Installation and Support Services for Rauland Responder Nurse Call System at VA Caribbean Healthcare System

The Department of Veterans Affairs, VA Caribbean Healthcare System, is seeking installation and support services for the Rauland Responder Nurse Call System through a sole-source contract with Professional Communications, Inc. (PCI), the only authorized service provider for Rauland in Puerto Rico. - Sole-source procurement for Rauland Responder Nurse Call System installation and support - Services include software updates, troubleshooting (on-site and remote), user training and re-training, hardware adjustments and replacements - All work must be performed by a factory-certified PCI technician - Compliance required with VHA directive 2009-004 and The Joint Commission (TJC) regulations - Contract duration is four months - Rauland is the OEM; Professional Communications, Inc. is the sole authorized vendor in Puerto Rico - No specific part numbers or quantities provided - Place of performance is the VA Caribbean Healthcare System in Puerto Rico - Contracting office is Network Contracting Office 8 in Tampa, FL

Description

The Department of Veterans Affairs, VA Caribbean Healthcare System, Network Contracting Office 8, intends to negotiate a sole-source contract under the authority of FAR part 12.102(a). The associated NAICS code for this service is 334290 with a size standard of 800 Employees and PSC Code 6350. The identified vendor is Professional Communications, Inc., as the equipment manufacturer's authorized representative.
Professional Communications Inc (PCI) is the sole service provider for Puerto Rico and will provide all necessary efforts to install per the manufacturer s specifications. This is to comply with the requirements of VHA directive 2009-004 and TJC regulations. A service contract for four months is anticipated and shall be awarded. Due to the proprietary nature of the equipment, a factory-certified field service technician from PCI is required to provide software and equipment installation and support services, which may consist of software updates, troubleshooting, remote troubleshooting, training, and re-training for users, adjusting, and replacing hardware. This notice of intent is not a request for competitive proposals. It is not a solicitation or request for offers. No solicitation package is available. Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government. Responses must be received no later than 06-02-2026 EST 10:00 AM. Via email to Elder Vazquez-Melendez, Contract Officer at elder.vazquezmelendez@va.gov

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