Lee County Ionwave #SS260262KCW

Single-Source Procurement of Simpleview CRM Platform and Support for Lee County VCB

Lee County Visitor & Convention Bureau (VCB) is seeking to procure the proprietary Simpleview CRM platform from Granicus, LLC through a single-source process. - Government Buyer: - Lee County Visitor & Convention Bureau (VCB), under Lee County Procurement Management - OEM and Vendor: - Granicus, LLC (sole owner and OEM of Simpleview CRM) - Products/Services Requested: - Simpleview Customer Relationship Management (CRM) Platform - Centralized, web-based CRM for data, project, communication, workflow, reporting, public relations, and industry partner management - Quantity: 1 platform license - Annual software support, maintenance, technical assistance, and training services - Unique/Notable Requirements: - Sole source justification due to proprietary software and operational dependency - Integration with existing VCB applications - Significant prior investment: ~$51,363 in custom configurations - Over 1,350 staff, contractors, vendors, and partners trained on the platform - Ongoing need for continuity and compatibility with current systems

Description

Lee County Visitor & Convention Bureau (VCB) seeks to execute a single-source procurement for the Simpleview Customer Relationship Management (CRM) software platform. This platform provides a centralized, web-based system to manage data, projects, communications, workflows, reporting, public relations, and industry partner relations. The integrated CRM supports meeting sales, business analysis, marketing initiatives, and reporting functions. The annual agreement includes software support, maintenance, technical assistance, and training services.

View original listing