Opportunity

My Florida Marketplace #EXP2623ADcorrection

Single Source Q-Flow System Enhancements and Support for Florida Department of Health

Posted

May 26, 2026

Respond By

May 29, 2026

Identifier

EXP2623ADcorrection

NAICS

541511, 541512

The Florida Department of Health is pursuing a single source contract for enhancements and support of its Q-Flow Automated Queuing System. - Government Buyer: - Florida Department of Health (Central Purchasing) - OEM Highlight: - ACF Technologies, Inc. is the sole OEM and provider for the Q-Flow System - Products and Services Requested: - Q-Flow System software licenses, enhancements, and upgrades - Software maintenance and technical support services for the Q-Flow Automated Queuing System - Quantities and Part Numbers: - No specific quantities or part numbers provided; procurement covers statewide system needs - Unique/Notable Requirements: - Q-Flow System is proprietary to ACF Technologies, Inc., which holds exclusive rights to all required software, enhancements, and support - System is used statewide for patient appointment scheduling, service monitoring, and vaccine management - Justified as a single source due to lack of competition and proprietary nature - Estimated Contract Value: - $1,500,000 - Place of Performance/Delivery: - Florida Department of Health facilities in Tallahassee, FL (4052 Bald Cypress Way and 2585 Merchants Row Blvd.)

Description

The solicitation is for software enhancements and maintenance support services for the Q-Flow System, a statewide automated queuing system used by the Florida Department of Health. The system schedules patient appointments, monitors patient services, and provides vaccine management solutions. The procurement involves purchasing licenses, enhancements, upgrades, software maintenance, and technical support from ACF Technologies, Inc., the sole provider and distributor of these services for the Q-Flow System. The estimated contract value is $1,500,000.00. This is a single source procurement due to the exclusive rights held by ACF Technologies, Inc.

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