Minneapolis Supplier Systems #0000004139

City of Minneapolis RFP for Remote Language Interpretation and Translation Services

The City of Minneapolis is seeking consulting firms to provide comprehensive Remote Language Services for its Department of Neighborhood and Community Relations. - Government Buyer: - City of Minneapolis, Department of Neighborhood and Community Relations - Contracting office located at 505 Fourth Ave S, Room 310, Minneapolis, MN - Products/Services Requested: - Remote Language Services, including: - On-demand telephonic and video remote interpreting - Automated translation services - Coverage of 200+ languages, with emphasis on Spanish, Hmong, Somali, Lao, Oromo, Vietnamese, Amharic, American Sign Language, and emerging languages (e.g., Ukrainian, Dari, Pashto, Haitian Creole, Mandarin Chinese) - 24/7 availability, minimal wait times (average 30 seconds connect time), conference calling, AI-assisted tools, web integration, and culturally competent interpretation - Detailed billing and quarterly performance reporting - Quantities: - Single line item for Remote Language Services (quantity: 1), but scope covers broad, ongoing service delivery - Unique/Notable Requirements: - Multiple contracts may be awarded - Emphasis on cultural competence and rapid response - No specific OEMs or technology vendors are named; open to all qualified consulting firms - Encouragement of participation by Minority-Owned and Women-Owned Business Enterprises - Compliance with non-discrimination, affirmative action, and, where applicable, prevailing wage and HUD Section 3 requirements - Period of Performance: - Initial contract term of three years, with options for two additional annual extensions - Place of Performance/Delivery: - City of Minneapolis government offices, primarily at 505 Fourth Ave S, Room 310, Minneapolis, MN

Description

The City of Minneapolis is issuing a Request for Proposals to select a qualified consulting firm to provide Remote Language Services. The project involves delivering remote language interpretation and translation services as detailed in the Scope of Services. Proposals must be submitted electronically through the City's eSupplier Portal by July 10, 2026, at 2:00 PM CST. A virtual pre-proposal meeting is scheduled for June 2, 2026, to address vendor questions. The procurement is a sealed RFP event managed by the Department of Neighborhood and Community Relations.

View original listing