Nevada Ionwave #RFP 2026-018

Collection Agency Services for City of North Las Vegas Utility Department

The City of North Las Vegas is seeking a qualified vendor to provide collection agency services for delinquent utility account fees and fines. - Government Buyer: - City of North Las Vegas, Purchasing Division - Scope of Services: - Professional collection services for delinquent utility account fees and fines - Activities include: collection letters, skip-tracing, telephone calls, credit bureau inquiries - Legal action only with explicit City authorization - Monthly and annual reporting required - Provider must be licensed, bonded, insured, and comply with all applicable laws and City IT policies - Contract Details: - Initial term of three years - Option for two additional one-year extensions at the City's discretion - Submission Requirements: - Proposals must be submitted electronically via the Nevada Government eMarketplace (NGEM) - Optional pre-proposal meeting available for clarifications - No specific OEMs or technology vendors are named in the solicitation

Description

The City of North Las Vegas is seeking proposals from qualified vendors to provide collection services for delinquent fees and fines related to the City's Utility Accounts. The contract involves performing all necessary work to complete the collection services satisfactorily. Proposals must be submitted electronically through the Nevada Government eMarketplace (NGEM) system by June 23, 2026. An optional pre-proposal meeting will be held on June 2, 2026, to discuss requirements and answer questions.

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