SAM #140P5326Q0028

Sole Source CAD System Maintenance and Support for National Park Service

This notice announces the National Park Service's intent to award a sole-source contract for CAD system maintenance and support. - Agency: National Park Service, Department of the Interior - Offices: Great Smoky Mountains National Park & Blue Ridge Parkway - Solicitation Number: 140P5326Q0028 - Sole-source vendor: Computer Information Systems INC (CIS) - CIS is the OEM and holds exclusive rights to the proprietary CAD system - Scope of work includes: - 24/7/365 remote diagnostics and help desk support - 4-hour telephonic response - SQL database maintenance - System and interface support - Software updates and cybersecurity patches - Quality assurance testing - Period of performance: One base year with option for annual renewal - Place of performance: Great Smoky Mountains National Park and Blue Ridge Parkway - No specific part numbers or quantities provided - Sole-source justification due to OEM's exclusive rights

Description

ITSP 2027 CAD MAINT SOFTWARE UPDATES

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